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Paul Miller Motor Company

Lexington, KY

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897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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975 East New Circle Road

Lexington, KY

40505

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Showing 897 reviews

October 26, 2016

What a delightful experience David Schmidt was extremely helpful in assisting me with my Mazda. I have recommended all my friends to see him with any make or model vehicle. More

by Mjburke1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schmidt
Oct 28, 2016 -

Paul Miller Motor Company responded

We are so glad to hear David was able to give you a 5 STAR service experience here at Paul Miller Auto Group! We are thankful for any business you send our way and look forward to helping you with any future needs you may have!

October 18, 2016

Right on time and got me right in on short notice Had tires ordered, they came in 3 days early and they got me in within 30 mins of telling me they were in. They said 1.5 hours to complete. It was al More

by Abjones113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2016 -

Paul Miller Motor Company responded

We are so glad Wally and the rest of our team were able to provide you with a 5 STAR experience! It is always exciting when a shipment comes in early and we are so glad to hear we were able to get you in and out of the service department as quickly as you needed!

October 17, 2016

Best Service Ever! I brought my 1995 Hyundai Sonata to Paul Miller to get it ready for winter Saturday. Absolutely the best service! Professional, pleasant and with such More

by Babzilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2016 -

Paul Miller Motor Company responded

We are so happy we were able to provide your 1995 Hyundai Sonata with a 6 STAR service thanks to our team and Wally! We are so thankful for such a hard working team that leave every customer with a smile! We are so glad you also got to try out all of the great food options available during your wait! We look forward to seeing you for any future needs you may have!

October 14, 2016

I was going to give an excellent review! Now, I have to say my experience was even better than excellent! I was so happy that even though it was one of their busiest Thursday Ladies Days Wal More

by Pleased as Punch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2016 -

Paul Miller Motor Company responded

Thank you so much for taking the time to share your 5 STAR experience at Paul Miller Auto Group! We are so lucky to have Wally who always goes the extra mile to make sure customers leave with their car exactly the way they need it, even on those hectic Ladies Days!

October 12, 2016

Service on my F350 was outstanding The service department for the big trucks always provides outstanding service. I always leave completely satisfied and they are always happy to help m More

by Pennybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Oct 17, 2016 -

Paul Miller Motor Company responded

We are so glad to hear your service on your F350 at Paul Miller Auto Group with 5 STAR! Thank you so much for taking the time to share your positive experience with us we look forward to seeing you and your F350 for any future needs you may have!

October 12, 2016

Several.tire, engine, steering repair (multiple veh) I have several cars and trucks. Wally Branson at Paul Miller is a great guy to work with. The whole crew is very nice. They always wash the car and More

by nbird1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2016 -

Paul Miller Motor Company responded

Thank you so much for taking the time to share your experiences at Paul Miller Auto Group with us! We are so lucky to have Wally and the rest of our amazing team that work to provide every customer with a 5 STAR experience! We look forward to seeing you for any future needs you may have!

October 12, 2016

Great car buying experience with PM Mazda! Mr. Rumple was very knowledgeable, honest, and helpful. Explained Mazda quality well. Mr. Wilson was very personable and gracious. Good people here More

by mazda2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Rumple, Elena Sonnentag
Oct 12, 2016 -

Paul Miller Motor Company responded

Thank you so much for taking the time to share your experience here at Paul Miller Mazda with us! We are so lucky to have Rich, Barry, and the rest of our amazing team who care so much about customers and work to provide a 5 STAR experience! Welcome to the Paul Miller Family! We hope you are loving your new vehicle!

October 12, 2016

Quick Lane auto service. My auto was serviced with oil chg, filter and such. Multi Point Inspection was done, tires rotated. All 4 wheel alignment done. AC refresh and air fil More

by Isaacs,Patti1941
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick C Smith (Casey Smith). And B.Brown, tech.
Oct 12, 2016 -

Paul Miller Motor Company responded

Thank you for taking the time to share your experience here at Paul Miller Auto Group with us! We are so lucky to have a team that strives to provide a 5 STAR experience to every customer!

October 11, 2016

Great experience and excellent service. The whole experience was great at Paul Millar Ford. George made sure that all of my needs were being met and ensured that I received all of the discou More

by mmaloy8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
Oct 12, 2016 -

Paul Miller Motor Company responded

We are so excited to hear of our experience here at Paul Miller Ford! We are so lucky to have George and the rest of our amazing team that work to provide every customer with a 5 STAR experience! We hope you are loving your new vehicle! Welcome to the Paul Miller Family!

October 10, 2016

Great experience Staff is always courteous and professional. They tell you up front if if car needs additional work and offer options before work is done on the car. More

by Airth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2016 -

Paul Miller Motor Company responded

Thank you so much for sharing your experience here at Paul Miller Auto Group with us! We are so lucky to have a team that cares so much about the customers and work so hard to provide a 5 STAR experience!

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