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Paul Miller Motor Company

Lexington, KY

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897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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975 East New Circle Road

Lexington, KY

40505

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Showing 897 reviews

December 31, 2015

Service at Paul Miller Mazda Got great service when I brought my CX 5 in for maintenance. Staff is very friendly and helpful. waiting area is very comfortable with free wifi.All a More

by Brky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2016 -

Paul Miller Motor Company responded

Thank you for servicing your vehicle with us! We appreciate the review too!

December 31, 2015

Thank you for coming through in a pinch! Everybody was very professional and very courteous. They worked with me in a way the felt like a partnership. It was a great experience and I would de More

by ev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Murphy, Gary Settles
Jan 12, 2016 -

Paul Miller Motor Company responded

Thank you!

December 31, 2015

Great service through and through! Rebecca took great care of our car and our expectations. Would definitely recommend to others. All work was done in a day. Also a shout to Dave K. in More

by EBLex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jan 12, 2016 -

Paul Miller Motor Company responded

Thank you for your business and we appreciate your feedback!

December 24, 2015

D cross sales team work to get the vehicle that I want instead of the one they need to sale and that why I buy my new vehicle at Paul Miller Ford More

by Dcross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica feigel and branded raglan
Jan 12, 2016 -

Paul Miller Motor Company responded

Thank you for the review! We are glad we could help!

December 20, 2015

Car repair Car was repaired in a timely manner and hopefully has solved the problem successfully. Very professional. The employee with whom I interacted appeare More

by Jane16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A gentleman named David ? Maybe?
Jan 12, 2016 -

Paul Miller Motor Company responded

Thanks Jane!

December 19, 2015

Casey Smith was most courteous and knowledgeable. J. Collins was my certified technician and Casey Smith suggested additional service to provide increased mpg which will be considered in the future. More

by Pleased as Punch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Smith, J. Collins
Jan 12, 2016 -

Paul Miller Motor Company responded

Thanks Helen! We look forward to doing business with you again!

December 18, 2015

Great experience Relaxed atmosphere. Good listener to our needs. Not pushy. Felt at ease with Richard while discussing our search. He explained differences in models More

by tom n rose
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rev. David Peoples, David Richardson
Jan 12, 2016 -

Paul Miller Motor Company responded

Thank you for the review and your business!

December 17, 2015

Transmission Service The Service Department was friendly, knowledgeable, and prompt. They truly made me feel comfortable about the work and the diagnosis, as well as being More

by JMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Jan 12, 2016 -

Paul Miller Motor Company responded

Thanks for doing business with us!

December 17, 2015

Best price Mike in Mazda service is always very friendly and provides great service. I never take my Mazda anywhere else. They are always fast about getting me More

by Skippersmith30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skipper smith
December 17, 2015

Bought new car Big Al was great as usual. This is about the 9th car we have bought at Paul Miller Ford. We love our new Escape. I recommend Big Al to everybody! More

by Palmerj&l
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Scanlon
Jan 12, 2016 -

Paul Miller Motor Company responded

Thank you for your business and recommendations!

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