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Paul Miller Motor Company

Lexington, KY

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897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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975 East New Circle Road

Lexington, KY

40505

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Showing 897 reviews

November 20, 2015

Turn-key Chris Gillum was very helpful and easy to work with. Very accommodating and efficient. Typically I would never trade my vehicle in to a dealer, howeve More

by mrafter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gillum
Dec 14, 2015 -

Paul Miller Motor Company responded

Thanks so much! We really appreciate your business!

November 19, 2015

Such great employees at Paul Millers and I drove 3 hours We had the best salesman possible Mr.Andre Ables and was so proud to drive off the lot of Paul Miller. Thank you all and also Rev Peoples was so helpf More

by Steelcountry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rev David Peoples, Andre Ables
Dec 14, 2015 -

Paul Miller Motor Company responded

Thanks for the review and your business!

November 16, 2015

Very nice to have the service and the shuttle Thanks to the shuttle service I was able to get my car serviced and spend my 4 hours somewhere other than the waiting room. The service tech was very More

by NewMazdaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember their names, but my service tech was excellent.
Dec 14, 2015 -

Paul Miller Motor Company responded

Thanks for your review, we really appreciate your business!

November 15, 2015

Great place to buy a car I'm a very thrifty (cheap) person so I checked pretty much every dealership within a 300 mile radius and Paul Miller was as cheap or cheaper than anyo More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Feigel
Dec 14, 2015 -

Paul Miller Motor Company responded

We are glad we could earn your business Mike! Thank you.

November 15, 2015

They did a good job. They did a good job of selling me the car. Apparently there is no negotiating from sticker price anymore and they did a good job of explaining that to More

by jaguar30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Feigel, Gary Settles
Dec 14, 2015 -

Paul Miller Motor Company responded

Thank you for your business!

November 10, 2015

Excellent Customer Service Mr. Meade was an excellent salesman. He was patient and compassionate. He listened to what I had to say and focused specifically on the type of vehicl More

by C. Robertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meade (Sales), Mr. Peoples (Finance)
Dec 14, 2015 -

Paul Miller Motor Company responded

Thanks for the feedback! We appreciate you!

November 09, 2015

Wally is the man! I am a Ford employee and a Ford customer. I work in Louisville and can have my vehicle picked up at the Plant serviced at brought back but I choose Pa More

by Botts79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Paul Miller Motor Company responded

Thank you so much! We love to hear from our customers and appreciate your business!

November 07, 2015

Average No problems, in and out for my first oil change. One thing that I did not like is that when I purchased my new car in June 2015, I was given a free o More

by scarecrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark sold me the car, but Samantha is the person who scheduled my service appointment.
Dec 14, 2015 -

Paul Miller Motor Company responded

Hi, my name is Kelsey and I am the Customer Experience Manager here at Paul Miller. If you wouldn't mind, I would like for you to give me a call at 859.255.4242 so that I can resolve this for you. Thanks!

November 03, 2015

Fantastic buying experience! My salesperson Brandon was so helpful. He was available for all my questions and worked hard to help me get the best deal possible. I'm so grateful! More

by lcmshannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
Dec 14, 2015 -

Paul Miller Motor Company responded

Thanks for the review! We love to hear our happy customers talk about their experience!

November 03, 2015

David Schmidt takes great care of his customers! Every time I've dealt with David Schmidt in service he has gone out of his way to take care of me and make sure I got what I needed as quickly as poss More

by Veggie32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schmidt
Dec 14, 2015 -

Paul Miller Motor Company responded

Thank you for your continued business! We are really lucky to have David, we think he is great. Always love to hear from our happy customers!

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