Back

Paul Miller Motor Company

Lexington, KY

not yet
rated
897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
Contact Dealership

975 East New Circle Road

Lexington, KY

40505

Directions

By Type

Showing 897 reviews

July 26, 2014

surprised we had fun Dreaded buying new cars, but we had fun dealing with James at the Ford dealership, he was casual and laid back. We did not feel pressured and knew he More

by cindy.pennington.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : james mcalpin
July 14, 2014

Return Customer This was my second vehicle purchase from Paul Miller Ford-Mazda. My first nearly 10 years ago. Keep up the good work. Edwin M. (Mazda) and Ken F. More

by Jesibee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin M., Ken Finn, Gary Settles
July 13, 2014

Awesome!!! Matt Cornett. A name to remember. It was he who made the entire car-buying experience painless and memorable, in a good way. A knowledgeable and patie More

by jahzzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cornett, Robert
July 12, 2014

Excellent Was my 1st stop for car looking. I have a wonderful experience with Mark. I was that good that was my only and last stop More

by fernando rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burke
July 10, 2014

Ken Finn and the rest. I called to check on a vehicle I saw on the web site. Ken took the call, I rode up there to see the car, he was expecting me. From the time I pulled o More

by sherry.l.spencersnowden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Finn
June 25, 2014

Sales Rep Customer Service Matt Cornett was a true professional and he and I hit it off immediately. Matt was never "pushy" and he took my wants (they were really my wife's wan More

by totybastin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cornett
June 05, 2014

Paul Miller Ford in Lexington, Kentucky Paul Miller Ford was a great experience. Not the typical "car dealership" with all the back and forth wheeling and dealing. I told them what I wante More

by thayes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Woolum and Nick Marshall
May 07, 2014

Becky Prickett What a fun experience. Ron Montgomery was all about us! Love my 2011 Buick Enclave I will refer all my friends and family. Thanks Ron Montgomery. More

by Raebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Montgomery
May 04, 2014

ford escape I was met with kindness and patience. My questions were all answered with honesty and sincerity. I didn't feel pressured to purchase a new vehicle. Ha More

by jagger11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sizemore
April 02, 2014

I don't think I could ever buy a vehicle from here. I After seeing the review below, management went above and beyond to fix this situation. While I did end up purchasing a car from another dealer, I do b More

by redcurlyhead
Customer Service
Recommend Dealer
No
Employees Worked With
No one assistedX
Apr 02, 2014 -

Paul Miller Motor Company responded

We apologize that you experienced this incident with our dealership. We truly strive to offer optimal customer service, and we take every issue extremely seriously. We have taken actions and reminded all employees of the serious nature of our expectations and the the type of experience we want every single customer to have every single time. We take the opportunity to earn your business as a privilege, and hope that we may be able to have the opportunity again in the future and prove our improved standards.

...
76
...