Paul Miller Motor Company
Lexington, KY
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Our salesman, was Jon Ellis and he was very helpful in providing honest, fast service while purchasing our van. We did have to bring the van in 2 days later to have the brakes looked at and the service d providing honest, fast service while purchasing our van. We did have to bring the van in 2 days later to have the brakes looked at and the service department fixed the problem quickly and without hassle. More
Everyone was super nice and helpful. They worked with me to get me into my new Focus at a price I could afford. I just wish my salesman had been a little more knowledgeable about the features of my new car to get me into my new Focus at a price I could afford. I just wish my salesman had been a little more knowledgeable about the features of my new car :-) More
Both Barry and Robert have been great and they continue to help us with anything that we need regarding our new Ford! I have already recommended them specifically to friends for their next purchase. We wer to help us with anything that we need regarding our new Ford! I have already recommended them specifically to friends for their next purchase. We were not able to get to the dealership until it was almost closing time because of mine and my husband's work schedule but Barry and Robert knew exactly what we wanted to look at when we got there and had options ready. When we were ready to buy Barry and Kris stayed at the dealership until almost 11PM. We never felt rushed and we greatly appreciated the extra time that was spent ensuring that we found the exact car we wanted. Also since the dealership was technically closed when we were finished with all the paperwork Barry came the next day and picked up our new car from where I work to take it back to Paul Miller to get it detailed one last time and fill the tank up with gas! It was and has been the best customer service we could have hoped for! More
My experience with Paul Miller Ford was outstanding. The service I received from Paul Miller Ford was second to none. Robert Leitch went above and beyond the "norm" to make sure I had the truck th service I received from Paul Miller Ford was second to none. Robert Leitch went above and beyond the "norm" to make sure I had the truck that I wanted. I actually felt like Paul Miller actually wanted to do business with me instead of expected me to do business with them, like the local dealers around my home town. I look forward to working with Paul Miller Ford for many years to come, not only with this truck, but with future purchases. Thank you Paul Miller Ford team, you are the best. More
Charolette did an excellent job locating us a vehicle that fit our family needs as well as our finances. We first contacted her over the phone to inquire about the possiblity of trading in our vehicle f that fit our family needs as well as our finances. We first contacted her over the phone to inquire about the possiblity of trading in our vehicle for a vehicle that was more econimical on gas. She worked diligently to find us a vehcile before we made the hour drive to her. The day we were able to come to see the vehicles she suggested she was off but made herself available to us. At that time we were still in the process of looking. She continued to try to locate a vehicle we would be satisfied with. Within a week she had found us one. Yet again she was off on the day we could come purchase the vehicle. She came in on her off day and stayed until the deal was complete (which was 9 pm). We were very pleased with her customer service and determination. We will definately send friends and family to her for future purchases. We hope we will not need to purchase a vehicle for a long while but if we do our first call will be to her. Thanks Charolette! More
Hello i just bought a 2011 f 150 from the auto outlet. I emailed james haney about a used ford ranger he worked with me on it with Greg Settles and got the best price he could. Then i started looking at the emailed james haney about a used ford ranger he worked with me on it with Greg Settles and got the best price he could. Then i started looking at the price of a new one and they didnt have a 5spd v6 in stock which was what I was wanting.So i test drove a auto v6 and i wanted more power.I let him know that i usually work long hours six days a week and wouldnt get only but sunday off to get the truck he said he would deliver it for me and i live three hours away.That really surprised me that a salesperson would go that far. ..So since i wanted more power I test drove a f 150But i wanted a CD player in it so they are going to schedule me in an appioment to get a cd player installed. By the time i got done test driving it was past closing time..most car lots that ive ever been to would try to push me away at that time of the night especially on a saturday night when he James and Greg would want to go spend time with there families..I ended up buying the truck at almost eleven oclock and ill have to say that the best service iv ever seen in my life..and i used to work retail.. they were honest from the start and truley the best salesmen that ive ever been around...Ill for sure come back to James Haney and Greg Settles to buy my next truck..All beign said and done i was wanting to buy a used ford ranger and end up buying a f 150 that i am so pleased with..Thanks again to James Haney and Greg Settles for there amazing service I couldnt be anymore happier More
My car buying experience was very satisfying. There was not any high pressure to buy a vehicle. I got to take my time to mull things over and to come up with the best deal possible for me and my family. An not any high pressure to buy a vehicle. I got to take my time to mull things over and to come up with the best deal possible for me and my family. Andy (my salesman) was very knowledgeable about the vehicle and was very friendly and accommodating. I would highly recommend him and the dealership! More
Inquired about a vehicle on the Internet and received a very good deal on the new vehicle and an average deal on the trade in. Barry Wilson was an excellent sales person to work with. Beware of the dealer very good deal on the new vehicle and an average deal on the trade in. Barry Wilson was an excellent sales person to work with. Beware of the dealer add ones that might make the unattractive vs. other dealers. More
I had a great experience with Travis and JP.. They were both a pleasure to work with and I look forward to many great years with them and my 2012 Ford Edge.. Thanks Amanda Holifield both a pleasure to work with and I look forward to many great years with them and my 2012 Ford Edge.. Thanks Amanda Holifield More







