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Paul Miller Motor Company

Lexington, KY

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896 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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975 East New Circle Road

Lexington, KY

40505

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Showing 896 reviews

September 05, 2011

Excellent; great overall experience. Would recommend this dealership to others. Really worked with me to make the deal happen and did not apply too much pressure. More

by ohiou1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Haney
Sep 06, 2011 -

Paul Miller Motor Company responded

Congratulations on your new car and thank you for reflecting on your visit with us and posting this review! We love seeing reinforcement that our team members are doing what it takes to keep our valued customers comfortable and happy. James will definitely be excited to see your great review. If you have any questions, please contact us. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers! Thank you for the recommendation! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Best regards, J.P. Miller General Manager

Sep 06, 2011 -

Paul Miller Motor Company responded

Congratulations on your new car and thank you for reflecting on your visit with us and posting this review! We love seeing reinforcement that our team members are doing what it takes to keep our valued customers comfortable and happy. James will definitely be excited to see your great review. If you have any questions, please contact us. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers! Thank you for the recommendation! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Best regards, J.P. Miller General Manager

September 04, 2011

Excellent experience. Brittian is a great guy, very knowledgeable, professional, and was very courteous. Will come back to Paul Miller for that reason. GOOD JOB GUYS!!! More

by deannaburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittain Gill
Sep 06, 2011 -

Paul Miller Motor Company responded

Congratulations on your new purchase and thank you for writing this review! All of us at Paul Miller are excited to see that your experience with Brittain was a comfortable and productive one. If there is anything we can do for you, please contact us. We are more than willing to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation and we look forward to seeing you again soon! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Sincerely, J.P. Miller General Manager

September 03, 2011

Barry Wilson is the reason I will come back to Paul Miller. Professional, Intelligent, Honestly and Fun to work with. Great buying experience through and through! More

by rossunited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Wilson
Sep 06, 2011 -

Paul Miller Motor Company responded

Congratulations on your new car and thank you for telling us about your great experience with Barry! It will be my pleasure to inform Barry of your generous review. I know he will appreciate your kind words. Don't hesitate to contact us if there is anything we can do for you. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We look forward to seeing you again! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Thank you, J.P. Miller General Manager

September 01, 2011

We were in the market to buy a new truck, and we sent an email to see what kind of trucks/deals they had. Barry followed up every day for 3 days, with emails and phone calls, even got us prequalified for o More

by trishavandeventer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Wilson
Sep 01, 2011 -

Paul Miller Motor Company responded

Congratulations on your new truck! All of us at Paul Miller are thrilled to see that you were so pleased with your experience at our store. I know Barry will be excited to see that you appreciated his customer service. Please contact us if there is anything we can do for you. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Best regards, J.P. Miller General Manager

September 01, 2011

Jason told me to just come in and he would find a good deal for me. Saved me the hassle of going place to place to find just the right vehicle. More

by Roadrunner63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barnett
Sep 02, 2011 -

Paul Miller Motor Company responded

Congratulations on your new purchase and thank you for reflecting on your hassle-free experience with Jason! We love seeing reinforcement that our team members are doing what it takes to keep our valued customers happy. If there is anything we can do for you, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Come back to see us again soon! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Thank you, J.P. Miller General Manager

Sep 20, 2011 -

Roadrunner63 responded

30 days AFTER I have my vehicle from Paul Miller Ford I get a call from them saying they need more info for my loan to be approved. This after I receive payment coupon book, make first payment, and receive a letter dated August 26th which says, "Thank you for financing your vehicle through xxx." Guess where I'm NEVER buying another vehicle from?

September 01, 2011

Barry worked to get my offer approved. It took multiple attempts utilizing all of Fords incentives and financing. This service is only valuable if you have the vehicles on site to choose from. Paul Miller More

by mwcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Wilson
Sep 02, 2011 -

Paul Miller Motor Company responded

Congratulations on your new car and thank you for writing this review! All of us at Paul Miller Ford are glad you had a positive experience with Jason. I will be sure to inform him of your review. Don't hesitate to contact us if there is anything we can do for you. We would like to invite you to follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Sincerely, J.P. Miller General Manager

September 01, 2011

well paul miller ford showed true effort to get me in a truck and was very nice and made things possible when no other dealer wouldnt they have a very nice group of people there the salesman was very good More

by kosmo40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jason barnett
Sep 01, 2011 -

Paul Miller Motor Company responded

Thank you for reflecting on your experience at our store and posting this thoughtful review! All of us at Paul Miller Ford are thrilled to see that your visit with Jason went so well. We would like to invite you to follow us on Facebook and Twitter for service specials that are exclusive to our followers. If there is anything we can do for you, we are more than willing to help. Thank you for choosing Paul Miller Ford! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Sincerely, J.P. Miller General Manager

September 01, 2011

Howard Kendrick was wonderful to work with!!!! He answered our questions and went out of his way to be helpful and to ensure that we would be happy with our new Mazda 5! We went in to look at this mo More

by kathysilberman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kendrick
Sep 02, 2011 -

Paul Miller Motor Company responded

Kathy, Thank you for telling us about your multiple visits to our store! All of us at Paul Miller are excited to see that your visit with Howard went so well. It will be my pleasure to share your review with him. He will greatly appreciate your kind words. Please contact us if you ever need anything. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope you continue to enjoy your new Mazda 5! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Thank you, J.P. Miller General Manager

September 01, 2011

Went to Paul Miller looking for information and prices on a Ford Edge and left with a 2012 Explorer. Thanks for your patience and kindness while helping me find the right package for my family. Look forward More

by katmounce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Rowe
Sep 01, 2011 -

Paul Miller Motor Company responded

Congratulations on your new Explorer and thank you for telling us about your visit! It will be my pleasure to inform Travis of your generous review. We hope you and your family continue to enjoy your 2012 Explorer. If you ever need anything, we are here to help. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We look forward to our 5,000 mile meeting as well! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Thank you, J.P. Miller General Manager

August 31, 2011

Was very satisfied with all the support I received in selecting a vehicle and also financing the vehicle. Most car deaklers would not go out of there way to assist you in the whole process and never show More

by samuika622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 01, 2011 -

Paul Miller Motor Company responded

Congratulations on your new car! We enjoy knowing that our valued guests are having comfortable and productive visits to our dealership. I will be sure to share your review with Travis. He will be excited to see that you were pleased with your experience. Don't hesitate to contact us if there is anything we can do for you. Please follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Best regards, J.P. Miller General Manager

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