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Paul Miller Motor Company - Service Center

Lexington, KY

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264 Reviews

264 Reviews of Paul Miller Motor Company - Service Center

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June 28, 2017

Go-To Service Center for my Ford Very friendly staff and thorough service work every time. There is no other place I would take my Explorer than Paul Miller Ford. A+ Service Center!! More

by PeterK87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2017 -

Paul Miller Motor Company responded

Thank you for such positive words! We are grateful to have the opportunity to serve you with A+ service! We look forward to having you back!

June 28, 2017

Fast, Friendly, Professional for my New Escape Took my Escape in for a routine oil change/service per mileage and a slow leak in my left rear tire. Wally let me know about the cabin and engine com More

by Towles, B D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Linebaugh
Jun 29, 2017 -

Paul Miller Motor Company responded

Hello! We are happy to hear that Wally was able to take such great care of you! Keeping you and your vehicle safe is top priority! We look forward to having you back!

June 25, 2017

Paul Miller Mazda Does It Right Paul Miller Mazda always gives me the best service. My appointment time is always kept. I'm in and out in good time and they service my vehicle bett More

by ryanjones99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hicks
Jun 27, 2017 -

Paul Miller Motor Company responded

Thank you so much for your kind words! We strive to be as efficient and effective as possible when serving our customers. We are happy to have you as a member of the Paul Miller Family!

June 23, 2017

Traveling troubles I would definitely recommend this service center. I was on a trip hauling a horse trailer and two horses and began to have truck trouble. I contacted More

by Horse mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that we were able to get you, and your horses, back home safely! Thank you for your kind words, and look forward to serving you again - if you are ever back in the area!

June 23, 2017

Did some warranty work and was well satisfied Wally is a professional. I trust him with both our Ford products. Very honest and customer focused. That is why I take my vehicles there More

by LTCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that you have been able to place your trust in Wally for all your service needs! We are truly grateful to have you as a member of the Paul Miller Family!

June 23, 2017

Initial Service Had first service done on new vehicle. Micheal was very helpful and friendly. Service was quick and efficient. Highly recommend this service center an More

by UKfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hicks
Jun 27, 2017 -

Paul Miller Motor Company responded

We are honored to have had the opportunity to serve you and your new vehicle. There is no greater compliment than a recommendation or referral - and for that, we truly thank you!

June 10, 2017

Pleasant and nice folks I was very pleased and everyone was very nice and explained the service that was needed. I will return in July for additional service. Thanks More

by Alharover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sawyer
Jun 12, 2017 -

Paul Miller Motor Company responded

We are happy to hear that you had an excellent experience with our service team! We look forward to having you back in July!

June 07, 2017

Great Good people and waiting area is nice. Great Great Great Great Ford Fan "Fast service " Fast service for my 2014 Ford Fiesta, they found it was out More

by Junemath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that you are pleased with our service department! We are happy to have you as a member of the Paul Miller Ford Family, and look forward to seeing you next time!

June 04, 2017

Fast service for my 2014 Ford Fiesta, they found it was out of alignment so that was fixed and I was on my way. Always a pleasure to leave my car in capable hands. More

by Ford Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Finn
Jun 06, 2017 -

Paul Miller Motor Company responded

Ford fan, we are so happy to have been able to help you get back on the road, safely and quickly! We look forward to having you back!

June 02, 2017

Great service Excellent service, as always. That's why I'm a return customer for sales and service. Was surprised that service at 20,000 miles included recommendati More

by rwh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2017 -

Paul Miller Motor Company responded

RWH, We truly appreciate and value you as a member of the Paul Miller Family! The service recommendations are to keep you and your loved ones as safe as possible. From our family to yours, we appreciate your continued business & look forward to your next visit!

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