Paul Miller Motor Company - Service Center
Lexington, KY

264 Reviews of Paul Miller Motor Company - Service Center
Mazda Service I brought my Mazda CX-5 in for it's first oil change, which was free of charge. The service was timely and I was finished in a short amount of time. A I brought my Mazda CX-5 in for it's first oil change, which was free of charge. The service was timely and I was finished in a short amount of time. As a added bonus they rotated my tires, also no charge attached. I'm sorry I don't remember the names of the two service persons I talked to, but very pleased with the way I was treated. More
Great Service! I had a flat tire and brought my car in right away. Someone (sorry, I don't have his name) was able to work on my car immediately. My car was returned I had a flat tire and brought my car in right away. Someone (sorry, I don't have his name) was able to work on my car immediately. My car was returned with a complimentary car wash. My only suggestion: more women's magazines in the waiting area! More
Outstanding Mazda customer service, good people Samantha, Bennie and Rodney did a great job with my 2015 CX-5. Love my Mazda! Professional operation by all. Thank you. Shawn and Barry great guys Samantha, Bennie and Rodney did a great job with my 2015 CX-5. Love my Mazda! Professional operation by all. Thank you. Shawn and Barry great guys too! More
Great Folks These guys are awesome. I always enjoy the folks at Paul Miller Ford. Polite. Courteous. The auto butler service is amazing and I wouldn't get a vehic These guys are awesome. I always enjoy the folks at Paul Miller Ford. Polite. Courteous. The auto butler service is amazing and I wouldn't get a vehicle without it now. The value of the service is beyond amazing. More
Service for Ranger with 189,800 miles. We took my 2004 Ranger in for works package. I know there were other issues. Wally gave great advice on priority of other repairs needed. We took my 2004 Ranger in for works package. I know there were other issues. Wally gave great advice on priority of other repairs needed. More
1 year service Prompt and fast service like all my past experiences with the service group. Ms. Matthews was very efficient and fast taking care of my needs. Prompt and fast service like all my past experiences with the service group. Ms. Matthews was very efficient and fast taking care of my needs. More
They WILL scam you ladies! My wife took our FORD in for an oil change and brake pads. She left with a 450 dollar charge. 300 more than it should have been. They changed the My wife took our FORD in for an oil change and brake pads. She left with a 450 dollar charge. 300 more than it should have been. They changed the oil, and replaced the pads. That's it. no new/turned rotors. They didn't even top off any other fluids. Then they charged her "shop fees" which I was told was "Cleaning supplies/rags in the shop" They are dishonest people and will scam you. You better get a second opinion if you need service. 09FEB17 Response to the P.MILLER response. Your team did call. They offered us a free oil change (I'm not sure if that includes "shop fees" as well or not). I told them to keep it. It's not the money or freebies to shut me up its the lack of integrity that your business displays. You operate on trying to fleece people from as much money as they would allow you to take. Nearly $400 to install brake pads? On top of that, we had already paid for a tire rotation with the oil change so the tires should have been off already for that. People should be aware that once the come to your garage they will very likely be scammed. I would never do any business with your group again. PERIOD. More
Greeted quickly and courteously upon arrival. Greeted promptly and courteously upon arrival. Service was completed in a reasonable time. Details of the services performed were explained thoroughl Greeted promptly and courteously upon arrival. Service was completed in a reasonable time. Details of the services performed were explained thoroughly. Checkout was effortless. This is the second service on my newly purchased F150 and the service is excellent. I will return and tell others of my experience. More
Auto Butler Did a great job on the Auto Butler treatment on my 2014 F-150. I use Paul Miller for all my service needs. Thank you all! Did a great job on the Auto Butler treatment on my 2014 F-150. I use Paul Miller for all my service needs. Thank you all! More
First oil change and tire rotation on 2017 Fusion. Purchased a 2017 Fusion with all the bells and whistles. Amazing and fun to drive vehicle, Just had first oil change and service also amazing. Ready Purchased a 2017 Fusion with all the bells and whistles. Amazing and fun to drive vehicle, Just had first oil change and service also amazing. Ready in a very reasonable time and even washed, Very pleased with the service as well as the vehicle. More