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Paul Miller Motor Company - Service Center

Lexington, KY

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264 Reviews

264 Reviews of Paul Miller Motor Company - Service Center

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April 24, 2017

Mazda Service I brought my Mazda CX-5 in for it's first oil change, which was free of charge. The service was timely and I was finished in a short amount of time. A More

by Mazdaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Murphy, Michael Hicks
May 16, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that your experience with our service department was exceptional! We look forward to having you back in for your next scheduled maintenance visit!

April 16, 2017

Great Service! I had a flat tire and brought my car in right away. Someone (sorry, I don't have his name) was able to work on my car immediately. My car was returned More

by tobym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Murphy
Apr 16, 2017 -

Paul Miller Motor Company responded

Glad we could help! We will definitely work on those women's magazines. We look forward to working with you in the future!

March 31, 2017

Outstanding Mazda customer service, good people Samantha, Bennie and Rodney did a great job with my 2015 CX-5. Love my Mazda! Professional operation by all. Thank you. Shawn and Barry great guys More

by mazda2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2017 -

Paul Miller Motor Company responded

Thank you so much!! We're so happy to hear about your experience with us! We look forward to seeing you in the future!

March 12, 2017

Great Folks These guys are awesome. I always enjoy the folks at Paul Miller Ford. Polite. Courteous. The auto butler service is amazing and I wouldn't get a vehic More

by babykitty4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2017 -

Paul Miller Motor Company responded

Thank you very much!

March 06, 2017

Service for Ranger with 189,800 miles. We took my 2004 Ranger in for works package. I know there were other issues. Wally gave great advice on priority of other repairs needed. More

by popo1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2017 -

Paul Miller Motor Company responded

Hello! We are pleased to hear we could help with your 2004 Ranger. We look forward to seeing you again in the future!

March 04, 2017

1 year service Prompt and fast service like all my past experiences with the service group. Ms. Matthews was very efficient and fast taking care of my needs. More

by The Bull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Matthews
Mar 07, 2017 -

Paul Miller Motor Company responded

Hello! We are happy to hear how pleased you are with the service! We look forward to seeing you again in the future!

February 06, 2017

They WILL scam you ladies! My wife took our FORD in for an oil change and brake pads. She left with a 450 dollar charge. 300 more than it should have been. They changed the More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The employees are great..
Feb 09, 2017 -

Paul Miller Motor Company responded

CT, we are so sorry you and your wife had an unpleasant experience. We appreciate your feedback and will work with the team directly to get this resolved. Thank you.

February 06, 2017

Greeted quickly and courteously upon arrival. Greeted promptly and courteously upon arrival. Service was completed in a reasonable time. Details of the services performed were explained thoroughl More

by Jerry Cecil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Thomas
Feb 09, 2017 -

Paul Miller Motor Company responded

Sherri, we are pleased to know you had a great experience with us! We hope to see you and your F150 in the future!

February 02, 2017

Auto Butler Did a great job on the Auto Butler treatment on my 2014 F-150. I use Paul Miller for all my service needs. Thank you all! More

by fordfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2017 -

Paul Miller Motor Company responded

We are so happy to hear about your experience with us! We hope to see you again in the future. We really appreciate your feedback!

January 17, 2017

First oil change and tire rotation on 2017 Fusion. Purchased a 2017 Fusion with all the bells and whistles. Amazing and fun to drive vehicle, Just had first oil change and service also amazing. Ready More

by Bill,C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Jan 19, 2017 -

Paul Miller Motor Company responded

We are pleased to know you are happy with your new 2017 Fusion! Thank you, we look forward to working with you in the future!

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