Paul Miller Motor Company - Service Center

Excellent Service Department First time using Paul Miller for service on my work truck. Sherry done an excellent job with handling all aspects of my service which usually a major First time using Paul Miller for service on my work truck. Sherry done an excellent job with handling all aspects of my service which usually a major once a year service for my F150 which is on a construction site day. Sherry was very knowledgeable of what was required and work one on one with me to meet my needs. Very fast and great customer service. Andy More

Butler Service & Routine Maintenance My 2012 Edge is in excellent condition due to the wonderful folks at Paul Miller of Lexington. Casey always calls me to go over suggested maintenance My 2012 Edge is in excellent condition due to the wonderful folks at Paul Miller of Lexington. Casey always calls me to go over suggested maintenance items and works hard to keep the cost down. He even submitted a rebate for me that I didn't even know about. The staff is always very friendly and accommodating. I highly recommend Paul Miller to everyone I talk to about vehicle service. More

"Works Package" for 2013 Escape. Without an appointment, I visited Service for the "Works Package" for my 2013 Explorer. The resulting check list revealed a couple of items in need o Without an appointment, I visited Service for the "Works Package" for my 2013 Explorer. The resulting check list revealed a couple of items in need of correction. Wally Branson discussed the check list with me, where upon ,the corrections were made in a timely manner. More

45K maintenance Had the 45K maintenance done on my 2014 Ford. Wally was great to work with again. Explained the outcomes of the tests and what needed to be done. Feel Had the 45K maintenance done on my 2014 Ford. Wally was great to work with again. Explained the outcomes of the tests and what needed to be done. Feel good about heading into winter weather after taking Wally's recommendations. Definitely have been treated better at this dealership than any other I have been to. More

1st Time Service Greeted promptly in service area and taken care of quickly without an appointment for an oil change and tire rotation. And all while being able to re Greeted promptly in service area and taken care of quickly without an appointment for an oil change and tire rotation. And all while being able to relax in a very nice waiting area. Last dealership I purchased from had a small waiting area with uncomfortable seats crowded together so you sat staring at each other with a coffee pot that usually had old coffee .The carwash and replacement of the missing tire valve cap was a nice added touch. More

Great experience. Good people, atmosphere, price, wait. Been there several times and it is always the same good service with nice people in a comfortable waiting area. Good people, atmosphere, price, wait. Been there several times and it is always the same good service with nice people in a comfortable waiting area. More

Excellent service and interaction about what was happening with my car. I was very please with my car repair. I used the shuttle service and was pleased. and interaction about what was happening with my car. I was very please with my car repair. I used the shuttle service and was pleased. More

Service of used Expedition purchased For some reason I have the worst luck when it comes to automobile purchases and this vehicle somehow fell through the cracks when it came to warranty For some reason I have the worst luck when it comes to automobile purchases and this vehicle somehow fell through the cracks when it came to warranty repairs. Jennifer knew what to do and took care of the issues as needed. She has always persevered and gotten my Ford repairs taken care of in a professional manner without objection. More

Awesome Service Had my car serviced for an oil change. Staff was great/friendly. All service personnel was respectful/helpful. If you are looking for the number one f Had my car serviced for an oil change. Staff was great/friendly. All service personnel was respectful/helpful. If you are looking for the number one ford dealer in Kentucky, this is the place to come. #PaulMillerFord!!!!!! #1 More

Work done quickly Good review with Casey Smith of car's status. Car was washed and waiting for me when the work was completed. Waiting area was comfortable with choic Good review with Casey Smith of car's status. Car was washed and waiting for me when the work was completed. Waiting area was comfortable with choice of networks to watch More