Paul Miller Motor Company - Service Center

Good experience Took my Ford pickup in for service. No wait time for tech to write up order. I asked to have it checked to see what was needed. Tech returned after me Took my Ford pickup in for service. No wait time for tech to write up order. I asked to have it checked to see what was needed. Tech returned after mechanic had inspected & gave me a list of items that needed attention. I informed him what I wanted done and appreciated there was no pressure to do other items. Nice waiting area, free WiFi, and work was timely done while I waited & truck was returned washed. More

Brittany Key is the BEST I can honestly say Brittany is the greatest. She gives over100%. Few others have ever been so helpful. Honestly if she isn’t there I try not to I can honestly say Brittany is the greatest. She gives over100%. Few others have ever been so helpful. Honestly if she isn’t there I try not to go in. She is a real credit to your service department. More

Greg Adams Greg Adams was very helpful and friendly and knowledgeable. Great atmosphere. They performed all that was asked of them and all was explained to me. Greg Adams was very helpful and friendly and knowledgeable. Great atmosphere. They performed all that was asked of them and all was explained to me. More

Great service at PM Mazda. Had my CX-5 in for a recall repair and oil change. Katie was great. Everyone polite and professional. Thanks. Excellent experience. Love my Mazda Had my CX-5 in for a recall repair and oil change. Katie was great. Everyone polite and professional. Thanks. Excellent experience. Love my Mazda! More

Paul Miller Service is second to none My vehicle needed extensive warranty work, and Jennifer went above and beyond to take care of everything for me. I cannot say enough about Jennifer's My vehicle needed extensive warranty work, and Jennifer went above and beyond to take care of everything for me. I cannot say enough about Jennifer's timely responsiveness, effective management of my ordeal, and overall attention to getting my vehicle back on the road ASAP. I wouldn't take my Ford anywhere else for service. Also, the location is very convenient... being relatively close to downtown. P.S. It makes me sad to see a 1-star review on Paul Miller on this site because they were too busy to change a battery immediately. Give me a break. They're busy because they are good at what they do! More

Oil change Very courteous and nice people at Paul Miller Ford. I brought my car in for an oil change and a free car wash. The wait time was minimum and the custo Very courteous and nice people at Paul Miller Ford. I brought my car in for an oil change and a free car wash. The wait time was minimum and the customer service was greatly appreciated, several people offered me water and something to eat while I waited. More

Consistently very good Each time my Edge is serviced by Paul Miller Ford, it is a good experience. They are courteous, helpful, and make the experience a pleasure. Wally Bra Each time my Edge is serviced by Paul Miller Ford, it is a good experience. They are courteous, helpful, and make the experience a pleasure. Wally Branson and his colleagues always treat me right. Guy More

Negative Service Experience I was visiting from out-of-town, and experienced battery problems. I had to have my vehicle jump started, and brought my vehicle to the nearest Ford I was visiting from out-of-town, and experienced battery problems. I had to have my vehicle jump started, and brought my vehicle to the nearest Ford dealer, Paul Miller Ford, to have them replace the battery. They advised they were fully booked, and could not help me assist me until the following week. More

Excellent Service I brought my vehicle in to the quick lane to be looked at and it was diagnosed, and I was notified within the hour. The technician was extremely helpf I brought my vehicle in to the quick lane to be looked at and it was diagnosed, and I was notified within the hour. The technician was extremely helpful and offered several options to go about fixing the problem. He even had my car washed, despite no work was done to it that day. More

Excellent service My review is about the individuals who work there. I'd like to thank Wally, the technician, and Tara in billing. I had taken my car in to get it serv My review is about the individuals who work there. I'd like to thank Wally, the technician, and Tara in billing. I had taken my car in to get it serviced and the van took me home. A family emergency put me in panic mode. The woman, Tara, answering the phone came to pick me up because she knew the fan was on call and she understood the nature of the emergency. She went above her Service responsibilities. Wally made sure my car was finished. Both individuals really went above and beyond customer service. More