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Paul Miller Motor Company - Service Center

Lexington, KY

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264 Reviews

264 Reviews of Paul Miller Motor Company - Service Center

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August 02, 2017

recall work We just relocated from another state and had some recall work that needed done. We were very well take care of in your service department and even pai More

by mistertlg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Thomas
Aug 04, 2017 -

Paul Miller Motor Company responded

We are happy to welcome you to the Bluegrass State with 5 STAR service! We look forward to continuing to serve all of your family's automotive needs!

August 01, 2017

First oil change Was a great experience! They even washed my truck! Thanks Paul Miller Ford! Would highly recommend Paul Miller Ford. They have the best waiting room More

by Bruce Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie
Aug 04, 2017 -

Paul Miller Motor Company responded

Bruce, we are so happy to hear of your great experience with our Service team!

July 28, 2017

Body work and rims fixed The work was great! A little bit of a communication issue but it all worked out in the end! It basically looks like a new car!😄 More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Atkins
Jul 28, 2017 -

Paul Miller Motor Company responded

We are glad to hear that your issues were resolved, and we were able to ultimately provide you with an excellent experience! We look forward to welcoming you back at your next visit!

July 27, 2017

First Oil Change My first oil change went very well. I didn't feel a thing --- except great comfort sitting in the air-conditioned waiting area and reading. My car was More

by tobym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schmidt
Jul 28, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that your first oil change was a comfortable & excellent experience for you! We truly appreciate you, your kind words, and for being a member of the Paul Miller Family!

July 18, 2017

Oil Change Made appointment online. In and out in less than 45 minutes. This enabled me to make it to a meeting in NKY in plenty of time. Wally was great to work More

by JBH
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2017 -

Paul Miller Motor Company responded

JBH- We are so happy to hear that we were able to accommodate, not only your vehicle's needs, but your busy schedule as well! We appreciate your kind words, and look forward to having you back for your next scheduled service!

July 15, 2017

First Rate My wife actually was the customer and stated she had never been treated so well. The staff were courteous, pleasant and efficient. We have no problem More

by GB2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Key
Jul 17, 2017 -

Paul Miller Motor Company responded

We appreciate the kind words from you and your wife! We look forward to having you back for your next service visit!

July 14, 2017

Second car from Paul Miller Part of the reason for buying again from Paul Miller is the service., I gladly trust my new mustang to the service department. They are fast and are More

by lizbethdell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know who ,because several people helped me!
Jul 17, 2017 -

Paul Miller Motor Company responded

It is so great to hear that the customer service you have received from our Service Department, was excellent enough to bring you back to work with our sales team in purchasing your new Mustang! We appreciate your continued business and kind words! Thank you for being such a valued member of our Paul Miller Family!

July 14, 2017

Recall issues Service was fantastic as always. Just dropped off my car and a few hours later I received a phone call letting me know what was fixed. Just that easy. More

by bwolfinbarger
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Blevins
Jul 17, 2017 -

Paul Miller Motor Company responded

We are so happy to hear your experience was "courteous and quick"! We look forward to having you back for your next visit!

July 12, 2017

Always the best Trusted service. Quality parts. Excellent communication. I deal with other dealerships for other brand cars, Paul Miller is the best. Coordinated th More

by Phil Jeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Blevins
Jul 12, 2017 -

Paul Miller Motor Company responded

Phil, we appreciate your kind words & are so happy to hear that we are able to make your "life easier"! We look forward to having you back for your next visit!

June 29, 2017

Wally is all about Customer Service Wally is the best of the best. He is very professional. I trust him with my Toyota Rav 4 . Very honest and customer focused. That is why I take my veh More

by Cookey
Recommend Dealer
Yes
Employees Worked With
Jun 29, 2017 -

Paul Miller Motor Company responded

It is great to hear that you always leave with a smile! We take pride in putting our customers first, and providing 5 STAR experiences to all members of the Paul Miller Ford family!

Jun 30, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that Wally takes excellent care of your Rav4! We truly value you as a member of the Paul Miller Family, and can't wait to have you back!

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