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Paul Moak Honda

4.8

479 Lifetime Reviews

802 Harding St., Jackson, Mississippi 39202 Directions
Sales: (601) 355-8100
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479 Reviews of Paul Moak Honda

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January 16, 2019

"Expectional Service "

- Cargirl123

I’m a returning customer. Everyone at Paul Moak always provides expectional customer service. They are knowledge about thei products and go above and beyond to meet the need of the customer.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Carver
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alex Lewis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kathleen McNeil
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Helpful
January 16, 2019

"Car repair"

- Tig2626

Samantha was wonderful to work with. She made the experience pleasant. She was very prompt and friendly. I will highly recommend Paul moak Honda and ask them to ask for Samantha. She will take care of them.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Samantha Creel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Helpful
January 09, 2019

"Excellent and exceptional customer service "

- PeterJernberg

We worked with Lynne Hancock who was extremely professional with a kind and humble heart. All aspects of Paul Moak Automotive are exceptional. They set the standard.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Carver
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kathleen McNeil
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paul Moak
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Scarbrough
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Lynne Hancock
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Helpful
December 25, 2018

"Grear experience!"

- SACaruthers

Arrived before appointment for oil change and rotation but got me in quickly. Waited on work to be performed and completed work timely. Very satisfied.

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Jan 01, 2019 -

Paul Moak Honda responded

Thanks for your review! Our team strives daily to help our customers with expert, efficient, and friendly Honda service. Sounds like you experienced a textbook case of our signature Paul Moak Honda treatment! We'll see you next time!

Helpful
December 21, 2018

"Best car buying experience I have ever had.👍"

- Johnsond01

Excellent dealership to buy car from. Also best deal around when buying a Honda. This is the friendliest and best dealership in Mississippi. They have a large inventory of car to choose from.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Carver
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Crawford
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kathleen McNeil
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Jan 01, 2019 -

Paul Moak Honda responded

Thank you for the glowing endorsement! Your feedback means so much to us, and we're so honored you took the time to share it online. Welcome to the Paul Moak family and congratulations on your new Honda! Our team is excited to serve you for years to come!

Helpful
December 19, 2018

"Very helpful and great to deal with."

- J CLARK

They where easy to make a deal with and made a fair offer on our trade. They also where very friendly .I would do business with them again.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Steven
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Jan 01, 2019 -

Paul Moak Honda responded

We couldn't ask for more! Thank you for sharing your feedback online for other shoppers to read. We are thrilled to welcome you to the Paul Moak Honda family and look forward to serving you throughout the future!

Helpful
December 15, 2018

"Employees"

- Marcie

Employees speak volumes of dealership; they have been at the dealership for years; they go out of their way to make your experience very pleasant.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Betty Brewer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Samantha Creel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Viberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Randy Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Jan 01, 2019 -

Paul Moak Honda responded

We couldn't agree more, Marcie! Our employees are the vital component of our business, and have been for the past 72 years we've been in business! Thank you for highlighting our senior staff who have devoted their careers to delighting customers at Paul Moak Honda. We value your loyalty and look forward to serving you throughout the future!

Helpful
December 13, 2018

"Transmission problem"

- jb1234

It is not the fault of the service advisor but of the technician who could not fix my issue. He said he could not replicate the problem but I had it occur twice after I picked it up that evening.

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Jan 04, 2019 -

Paul Moak Honda responded

We know duplication of issues while driving can be very frustrating. Please contact your service advisor or our service manager Jim Viberg (601-914-3560) the next time you'd like for us to go on a drive with you to experience the issue first-hand. It's our goal to completely resolve your issue to your satisfaction!

Helpful
December 13, 2018

"AMAZING EXPERIENCE "

- Hcevans

We are so thankful for Paul Moak Honda. I just bought my 2nd car there and they are the best people to work with. It’s very comforting knowing that you are buying a car from good people. Paul Moak has never disappointed me.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steven
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Jan 01, 2019 -

Paul Moak Honda responded

Your feedback means the world to us! We truly care about our customers, and are thrilled you can testify to that fact. Thank you for your loyalty to Paul Moak Honda! We will continue to be here for you throughout the future!

Helpful
November 30, 2018

"Consistently first class "

- Long term customer

My Pilot is the third vehicle I’ve purchased from Paul Moak. Sales is easy to work with. Service staff is consistently friendly and have met technical expectations.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Samantha Creel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Jan 01, 2019 -

Paul Moak Honda responded

Your loyalty over the years truly means so much to us! We can't thank you enough for taking the time to share your experience online for others to read. As you know, the friendly folks here at Paul Moak are here for you! We look forward to continuing to provide you with excellent service throughout the future.

Helpful
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