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Paul Moak Honda
Jackson, MS
Customer Service
Quality of Work
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Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
562 Reviews of Paul Moak Honda
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February 17, 2021
"Great friendly staff. Very helpful and made the whole..."
- ArmyVetGreat friendly staff. Very helpful and made the whole process very smooth. Would buy another car from this dealer. Chris Rankin, our salesman was very friendly and knowledgeable. Kathleen McNeil made the financial process a breeze
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Kathleen McNeil
Chris Rankin
Helpful January 28, 2021
"Alex was very reassuring, knowledgeable, and helpful.He..."
- Sue68Alex was very reassuring, knowledgeable, and helpful.He made me feel comfortable with the decision I was making 😊. I truly appreciate the service given to me.
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Alex Lewis
Other Employees :
Jerry Warfield
January 25, 2021
"They were very nice and professional and I feel I got a..."
- bcadamsThey were very nice and professional and I feel I got a good deal. I appreciated that explained everything and answered all of my questions fully.
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Jerome Williams
Other Employees :
Brady Stevens
January 18, 2021
"This dealership is one of the best car dealerships in..."
- dhrawlsThis dealership is one of the best car dealerships in Jackson. I would recommend doing business with them to all my friends and family. Good job Paul Moak!
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Mary Brown
Chris Rankin
January 17, 2021
"Very good and pleasant service. Loaner car VERY helpful...."
- drrerVery good and pleasant service. Loaner car VERY helpful. The only caveat was they declined to do a needed update on my GPS, which would have saved me more time.
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Brian Carmichael
January 10, 2021
"My service person told me that the dealership is..."
- alicesclementMy service person told me that the dealership is shorthanded, which I can certainly understand, given the pandemic. However, he assured me that he could have my daughter’s car serviced by that afternoon. I never heard from him again. The following day, I attempted to reach him and instead got someone else’s voicemail. Finally, after my 2nd attempt, I was notified by the dealership that the car was ready. I will certainly use the dealership again, but I was disappointed by this visit. My prior visits to the dealership have been handled very differently.
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Brent
December 31, 2020
"Great selection of vehicles and even better customer..."
- jennphiGreat selection of vehicles and even better customer service! The Staff here is very friendly and helpful. I Will definitely be doing business here again.
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Brady Stevens, Jerry Warfield 5 stars for both
December 16, 2020
"Good service. Good personnel. No complaints. Clean..."
- grstn0Good service. Good personnel. No complaints. Clean facility. Nuts on twenty five words. Enough is enough. What is magic about twenty five dumb and dumber.
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DiAnn Boykin
Betty Brewer
Jim Viberg
December 16, 2020
"The team (Butch, Bradley, Josh, Megan) were great. This..."
- tgammill00The team (Butch, Bradley, Josh, Megan) were great. This was the fastest purchase ever made, in and out of the dealership in record time with no hassle. It was a great experience. This was my second purchase and I'll be back! Their response time and attention to detail was great.
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Butch, Megan, Josh, Bradley
