Back

Paul Moak Honda

Jackson, MS

4.9
931 Reviews

802 Harding St.

Jackson, MS

39202

Directions

By Type

931 Reviews of Paul Moak Honda

October 19, 2026

Great and dependable service with a smile! Always feel confident that my Honda CR-V is receiving the care needed to make it last a long time for me! More

by Heber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
October 18, 2026

Paul Moak is a great dealership. They have great customer service. When I went to get my car serviced, they told me that the process might take 30 minutes or up to an hour or two, bu More

by laterricaw0690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
October 07, 2026

Di Ann was so courteous and helpful. She helped me right away and the wait was reasonable. The problem I was having continued even after the update so I summoned DiAnn and she immediatel More

by $hedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
September 22, 2026

Everything was very good. All staff were friendly and helpful. Everything was clearly explained. I will come back. More

by bid4low
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Klein
May 29, 2026

Employee greeted me in a nice warm welcome. My appointment was on time and was treat politely.Thank you More

by carolyn7varnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin
Oct 18, 2026 -

Paul Moak Honda responded

Hi, we are so happy to read such a great review about Paul Moak Honda! If you have any further questions, please don't hesitate to reach out!

May 18, 2026

Communication was great, I really like Ms Diane she really kept communicating with me. Service was good, I have no complaints. I wish the whole Paul Moak family the best. God bless everyone on the team More

by Vernessiabuck06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Betty Brewer, Randy Thompson
Oct 18, 2026 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! If you have any further questions, please don't hesitate to reach out!

May 14, 2026

Fixed my issue very quickly and was also able to resolve my recall at the same time. Friendly, courteous and knowledgeable! More

by Mommaschell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Oct 18, 2026 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 11, 2026

It was nice and clean they got me in and out 45 minutes top thanks More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Oct 18, 2026 -

Paul Moak Honda responded

Hi Jen, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 09, 2026

From the minute I walked in the door, I was greeted with a smile and the friendliest staff. The best experience of buying a car that I’ve ever had. More

by Happy customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil
Oct 18, 2026 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! If you have any further questions, please don't hesitate to reach out!

May 08, 2026

Overall I have been fairly pleased with the service I have received over the past year especially with Ms Samantha Creel. On my most recent service visit 5/7/26 I was told that my Pilot was out of alignm More

by Appeal23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, Betty Brewer
Oct 18, 2026 -

Paul Moak Honda responded

Hi, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

1
...