
Paul Moak Subaru
Jackson, MS
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662 Reviews of Paul Moak Subaru
Always good Staff treat customers well. Easy check-in for service, pleasant place to wait for car (with snacks and coffee and water). All service is explained. C Staff treat customers well. Easy check-in for service, pleasant place to wait for car (with snacks and coffee and water). All service is explained. Check out is easy. More
Excellent service! The professional know how and courtesy is easily recognizable with their top priorities not only to make sure your vehicle runs well but also runs saf The professional know how and courtesy is easily recognizable with their top priorities not only to make sure your vehicle runs well but also runs safely!! More
Excellent Waiting room very good. Morgan answered questions and provided demo of Ascent feature. Brian efficiently arranged service. Parts employees got touch u Waiting room very good. Morgan answered questions and provided demo of Ascent feature. Brian efficiently arranged service. Parts employees got touch up paint ordered so could pick up on same trip. More
Great people, no pressure I went to test drive a used car they had and did not like. The salesman showed me a few other options and details on those; I wasn’t quite ready to ma I went to test drive a used car they had and did not like. The salesman showed me a few other options and details on those; I wasn’t quite ready to make decision then. Later in the day, I was ready to purchase one of their used cars and they stayed late for me to get everything finalized. Great, no pressure experience! More
John Milner I have always had great service from Pahl Moke Subaru and would recommend the dealership there for all service needs for Subaru vehicles. I purchased I have always had great service from Pahl Moke Subaru and would recommend the dealership there for all service needs for Subaru vehicles. I purchased by 2015 Subaru legacy from this dealership and have been pleased with the service since my purchase. More
Best experience I have ever had with a dealership. By far the best experience with a Service Department. Met my appointment time and completed warranty work by the afternoon as agreed. They have earn By far the best experience with a Service Department. Met my appointment time and completed warranty work by the afternoon as agreed. They have earned my business now and in the future. More
Recall and Routine Svc Morgan is responsible for the excellent experience. The Service Providers certainly took great care to perform the work.... however, customers dont us Morgan is responsible for the excellent experience. The Service Providers certainly took great care to perform the work.... however, customers dont usually interact with them. Morgan was courteous, professional and maintained thorough communication. As soon as he realized the service would take longer than anticipated, he arranged a loaner vehicle. Finally--a Manager who understands how important 'communication' is ! Thank you, Morgan...! More
Superb customer service Been buying from Paul Moak for several years. In all those many years, their customer service in sales and service has never changed....customer first Been buying from Paul Moak for several years. In all those many years, their customer service in sales and service has never changed....customer first. More
Great service and great relationships.. We’ve bought several cars from this dealer and Lynn Hancock, specifically. She is a joy to work with and we recommend her highly. Likewise, Morgan, wh We’ve bought several cars from this dealer and Lynn Hancock, specifically. She is a joy to work with and we recommend her highly. Likewise, Morgan, who solved our problem was terrific and very knowledgeable and personable... 2018 Outback was taken care of immediately. We are very pleased. More
Friendly Service Department Friendly and courteous service staff. Got the job done and exceeded my expectations as far as the services performed. Only complaint is what they char Friendly and courteous service staff. Got the job done and exceeded my expectations as far as the services performed. Only complaint is what they charge for labor, quite a bit more than others I’ve used. More