Paul Moak Subaru

greatest experience in purchasing a vehicle I was very well pleased with this dealership. Mr. Chip Burns, is the world’s best salesman, he go the extra mile to make sure the customer is satisf I was very well pleased with this dealership. Mr. Chip Burns, is the world’s best salesman, he go the extra mile to make sure the customer is satisfied, very professional, courteous and never act as though he get tired on helping the customer. Everyone were great. The salesManaget, Mr Warfield work with me , and also Mr Brian and Mr Rick you are the best . You makes the dealership what it is today, and make people want to do business with you. Thank you all! More

Helpful and Attentive Brian Baskin and Morgan do an excellent job of coordinating my car service. The technicians do a quality job!! Enjoy the personal attention that is gi Brian Baskin and Morgan do an excellent job of coordinating my car service. The technicians do a quality job!! Enjoy the personal attention that is given at each of my visits! Thanks More

Wash Subaru The service was ok. I got a loaner which I’m glad it was an outback. However they did not do a good job cleaning the Subaru. The inside was not vac The service was ok. I got a loaner which I’m glad it was an outback. However they did not do a good job cleaning the Subaru. The inside was not vacuumed and the tires were not shined. I bought a2018 Outback Touring. That’s the high end of the Subaru ‘s. I expect better care of the cleaning details than what I got. I brought the Subaru in for it’s regular service maintenance, I was just VERY disappointed in the cleaning/details. More

Best car purchasing experience we have ever had. Chip was professional,knowledgable and polite making this the best car purchasing experience I have ever had. It was a pleasurable experience from sta Chip was professional,knowledgable and polite making this the best car purchasing experience I have ever had. It was a pleasurable experience from start to finish. Ashley and Jerry in finance were great too. Thank you! More

Excellent Service! Rick, Brian, Morgan, and Michael want me to be comfortable in the waiting area, which has a cell phone charger, coffee, snacks, water, and TV. Rick, Brian, Morgan, and Michael want me to be comfortable in the waiting area, which has a cell phone charger, coffee, snacks, water, and TV. More

Great service staff We live 3 hours from dealership. Each time service was needed, the service staff has gone out of their way to provide excellent customer service. We live 3 hours from dealership. Each time service was needed, the service staff has gone out of their way to provide excellent customer service. More

Wonderful Experience Salesman, Chip Burns and Sales Manager, Ashley Herrin are patient, competent, very helpful, and pleasant. Review of car/computer features/use was cle Salesman, Chip Burns and Sales Manager, Ashley Herrin are patient, competent, very helpful, and pleasant. Review of car/computer features/use was clear and complete. More

Rick Hammons was a complete jerk. When asking for a customer-friendly service - as recommended by Subaru America reps - Service Manager Rick Hammons was a completely unprofessional, mi When asking for a customer-friendly service - as recommended by Subaru America reps - Service Manager Rick Hammons was a completely unprofessional, misogynistic jerk. He treated me like a second-class citizen for voicing a concern and making a simple recommendation for improved customer service. He spoke to me in a patronizing tone and dismissed my feedback as if I were wasting his time. Even though the Service Advisor Brian was understanding and tried to accommodate my service requests, xxxxx Hammons was an incompetent bully. I'm not even sure how he's held that position...must not deal with women or professionals much. I will travel out of state if I ever have to deal with an authorized Subaru dealer again. More