Paul Moak Subaru

New Forester Our sales person Chip was great to work with as well as the other employees we talked with during our visit. The paperwork was completed quickly. Our sales person Chip was great to work with as well as the other employees we talked with during our visit. The paperwork was completed quickly. More

Surprising! Greg Scales (sales) and Jerry Warfield (manager) went above and beyond with me in my car search. Once I had decided on a vehicle (I even changed my m Greg Scales (sales) and Jerry Warfield (manager) went above and beyond with me in my car search. Once I had decided on a vehicle (I even changed my mind once), Greg sat in the car, programmed my radio stations and navigation system, and explained every little detail in such a way that I actually remembered when I got home. He also helped me move ALL my items from my old car to new one, even installing a car seat in the process. Jerry prepared the paperwork and he was always so helpful and had such a relaxed and friendly attitude .They both helped me in every way possible, without pressure, and made it an enjoyable experience. I love my new car--thanks, guys! More

Pleasant Greg Scales was my salesman. He went out of the way to help me find the car I needed. He also was very helpful in showing me all the many features Greg Scales was my salesman. He went out of the way to help me find the car I needed. He also was very helpful in showing me all the many features and how to use them. Very pleased. Jerry Warfield was also helpful with the paperwork. More

Excellent service!! Greg scales was my salesman he is great. Very informative. He knew everything about my car. I asked all the questions I needed and he didn't rush me. Greg scales was my salesman he is great. Very informative. He knew everything about my car. I asked all the questions I needed and he didn't rush me. I took all the time I needed. More

It was great, very relaxing never felt pushed. I must say the five star rating we gave is due to the personal care we got from the sales person. She went out of her way to accommodate us in every w I must say the five star rating we gave is due to the personal care we got from the sales person. She went out of her way to accommodate us in every was. From searching for the color we wanted to coming in on her day off to make sure we were taken care of. She was very knowledgeable about the vehicle. We never felt pressured, it was a pleasant experience. More

Chip Burns is a good sells man First visit Chip understood I was just starting my search for a new suv and all I wanted to do was test drive. No annoying follow up calls and emails. First visit Chip understood I was just starting my search for a new suv and all I wanted to do was test drive. No annoying follow up calls and emails. Second time in I had done my research thru Edmond, blue book and consumer reporter and knew what I wanted. Chip was helpful thru the buying process. I'm thrilled with my new Forester. More

Sam's ride Everyone at Paul Moak Subaru was super nice They were Very helpful with all my questions Had a great experience I love my new car Everyone at Paul Moak Subaru was super nice They were Very helpful with all my questions Had a great experience I love my new car More

New car purchase I dealt with Ed and he was very helpful while not being high pressure. He was knowledgable about the vehicle. It was a pleasant experience. I dealt with Ed and he was very helpful while not being high pressure. He was knowledgable about the vehicle. It was a pleasant experience. More

Great experience We ordered a 2016 Subaru Outback from Paul Moak Subaru and had a great experience from the first test drive to the purchase. Everyone was most helpfu We ordered a 2016 Subaru Outback from Paul Moak Subaru and had a great experience from the first test drive to the purchase. Everyone was most helpful. More

Car purchase Chip Burns did a fine job of working with us. Chip spent time with my 21 year old daughter and he spoke with her respectfully as an adult and he neve Chip Burns did a fine job of working with us. Chip spent time with my 21 year old daughter and he spoke with her respectfully as an adult and he never treated her as a little girl. Chip was patient given the back issues I have and with explaining the advances in technology since I had not purchased a new car in several years. The Paul Moak prices were very competitive which I appreciated. The lone negative was with the financing representative. In the introductory comments I said that I work as a financial planner. I carefully read the loan proposal and the finance rep asked sarcastically, "Are you sure that you are a financial planner?" My wife heard this as well and we both agreed that we heard the wise crack correctly. The irony of this matter is the finance rep made an error in his paperwork which necessitated us re-signing the loan agreement days later. At the re-signing of the paperwork, there was no apology offered for the error by this representative. Please know that I am not trying to get this man into trouble. On the other hand, if I had an employee that behaved this way, I would want to know of the incident. More