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Paul-Richard GM Center
Peru, IN
17 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 17 reviews
September 30, 2024
Everyone here was so friendly to work around. They were professional and able to answer all my questions. From the first phone call, you can tell they care about their customers and definitely ma They were professional and able to answer all my questions. From the first phone call, you can tell they care about their customers and definitely made a lasting impression on me! I would highly recommend them to anyone and will be going back. More
by Elizabeth Lane
Employees Worked With
Marco, Jerid
September 30, 2024
Have bought several vehicles from them, great dealership and everyone treats me like an old friend. I love the small hometown feel. Drew in finance always makes the deals easy. and everyone treats me like an old friend. I love the small hometown feel. Drew in finance always makes the deals easy. More
by gaddy19850
Employees Worked With
Drew, Mark, Tom
September 30, 2024
I recently had an outstanding experience at the service department at Paul-Richard GM Center! From start to finish, the team was incredibly helpful and attentive. Marco went above and beyond to ensure my v department at Paul-Richard GM Center! From start to finish, the team was incredibly helpful and attentive. Marco went above and beyond to ensure my vehicle was diagnosed quickly and accurately. Kiley was fantastic with the scheduling and kept me informed every step of the way. Jerid's expertise really shone through during the service, and I appreciated the thoroughness with which he handled everything. The entire staff made me feel valued as a customer, and I left with my car running better than ever. Highly recommend this team for all your service needs! Five stars all the way! More
by Lew Hamilton
Employees Worked With
Marco, Jerid, Kiley
July 20, 2015
Great experience Very friendly and knowledgeable staff. Clean environment. Love the small town dealerships. I have used sales and service for years. I have never h Very friendly and knowledgeable staff. Clean environment. Love the small town dealerships. I have used sales and service for years. I have never had a bad experience. More
by peopleperson
Employees Worked With
sales and service
June 25, 2008
Poor repair of brake system after RV was delivered for service repair. Dealer found hose system failure on RH side of vehicle and failed to investige or replace opposite side. Root cause of issue not ful service repair. Dealer found hose system failure on RH side of vehicle and failed to investige or replace opposite side. Root cause of issue not fulling investigated causing failure within 70 miles after repairs made at a cost of over $1400.00. This failure could have caused serious injury to person or persons. If root cause was properly determined dealer should have questions of opposite side of system could also fail during normal driving conditions. There is history data to the fact that problems with past units with same type of chassis has occurred in the past. Dealer stated only parts found defective were replaced but same part on opposite side of vehicle was not questions due to not finding failure during inpsection. NOTE: Failure would only occur during normal driving conditons. After discussion with service manager his statment was the dealership only replaces parts found defective when repairing units. Again this failure would only occur during driving. This condition will not occur when vehicle is setting in a parking lot or in storage. More
by JWooten
Employees Worked With
2
