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Paulding Chrysler Dodge Jeep Ram - Service Center

4.4

31 Lifetime Service Reviews

1246 Old Griffin Road, Dallas, Georgia 30157

31 Reviews of Paulding Dodge Jeep Ram - Service Center

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November 19, 2018

"Thermostat Replacement"

- Cstarnes

Although my thermostat was not covered under warranty, Kristen made sure that I was aware of any potential costs. She was very courteous and professional. She kept me updated on the status of my Jeep. She was an excellent representative of your dealership.

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Recommend Dealer
Yes
Employees Worked With
Kristen Mccullough - Service Dept.
November 18, 2018

"Brake repair"

- Wendi Heemer

In Nov 2018 I brought my Jeep in for brake repair and a leaking timing cover..The leak was out of warranty, thankfully Kristen & Billy were able to work with me to keep the cost of repair down.They needed to keep the vehicle overnight and sent me home in a loaner.The next day everything was fixed, it's 3 days later and all is well.I would definitely return for future repairs and recommend I Jeffery as a service repair tech..

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Recommend Dealer
Yes
Employees Worked With
Billy Hembree,Kristen & Jeffery McCullough
Nov 19, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for the review, Wendi! We appreciate you bringing in your Jeep and we are glad to hear that you had a positive experience with our dealership. It is always great to hear when our staff does a great job helping out our customers and we thank you for sharing your experience. We hope you choose us the next time your Jeep needs any repair. Thanks again.

November 17, 2018

"Friendly service deprtment "

- Basstothebone

Courteous service deprtment completed service work on my 2018 Ram in less time scheduled shuttle service was avilble and friendly was a good experience I will continue my future service here s well thank you

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Recommend Dealer
Yes
November 13, 2018

"Excellent"

- Robert

Very knowledgeable and willing to help in any way they can. Very friendly , prompt response to my request for a quote on parts I was thinking about getting.

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Recommend Dealer
Yes
Employees Worked With
Stephon Forsyth
Nov 14, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Robert, thank you for your review! We are glad our team was able to provide the information you were looking for. We hope to see you again soon!

Nov 14, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Mr. Robert, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep RAM and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you and we look forward to exceeding your expectations on your next visit. John Lloret, Customer Relations Manager - Paulding Chrysler Dodge jeep RAM

November 12, 2018

"Great Service Experience"

- shmjax

When visiting Dallas two years ago, I had my car serviced at Paulding Chrysler Dodge Jeep Ram. I was so impressed and pleased with the service that, after moving from Florida to Cartersville, I continue to take my car to them for service. Great service and their communication is terrific. Highly recommend them.

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Recommend Dealer
Yes
Employees Worked With
Stefan Forsyth
Nov 13, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We are very grateful for the trust you have in our Service team to take care of you and your vehicle. Have a fantastic day, we'll see you next time!

Nov 13, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Wow! Thanks for the great endorsement. We are aware you have many choices for where to service your vehicle, because of that we are honored that you chose us.

November 03, 2018

"Service, friendly"

- Silver

I had a great experience with Danna. She was kind, friendly, answered my question And when my truck was ready she came for me. and walked me back to my car and she even open the door for me and help me up in my car. And she direct me to backup to make sure not to hit the car behind me Great service

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Recommend Dealer
Yes
Employees Worked With
Donna Bell
Nov 05, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for the review! We are always glad to hear when our service team goes above and beyond their job description to give our customers a great experience. We appreciate you sharing your experience and we hope to see you the next time your vehicle needs to be serviced.

Nov 06, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for the review! We are always glad to hear when our service team goes above and beyond their job description to give our customers a great experience. We appreciate you sharing your experience and we hope to see you the next time your vehicle needs to be serviced.

October 31, 2018

"Jay in the Service Departme"

- Cats00eyes

What a great guy made sure i knew just what was going on offered to help me with anything i needed and the store is state of the art whats not to like. But at the end of the day it is all about how you are treated and i was treated great. So yes i would recommend coming into Paulding jChrysler Dodge Jeep Ram for all your auto needes. Thanks Esp to Jay and everyone one else i meet were very pleasant too.

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Recommend Dealer
Yes
Employees Worked With
Jay in Service
Nov 01, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thanks for your review! We are thrilled to hear that you had such an incredible experience working with Jay and the rest of our team. We hope to see you again!

October 22, 2018

"Ram-tactic!"

- Old Ram Guy

From the initial greeting, to the comfortable and clean waiting area to the quick service... the experience was awesome! Really nice people too!!! It is obvious to me, this dealership is doing it the right way in order to build and sustain customer relationships!

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Recommend Dealer
Yes
Employees Worked With
Gerald Ugbana
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Steph Forsyth
Oct 25, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you so much! We appreciate your kind words and you taking notice of the fact that we love to treat our customers right. It was a pleasure seeing you, and if you need anything else just give us a call or stop by!

October 18, 2018

"Delivered when promised."

- Bob F

I took my wife's new vehicle, a used 2011 Jeep Grand Cherokee Laredo, to this dealer on a Thursday and spoke with Tommy in service. I was curious, with my Carfax in hand, to find out what I could about this Jeep. The Carfax stated that it has had 3 recalls in its lifetime. Tommy looked up the VIN and discovered the recalls had never been done. I needed the Jeep back quick and Tommy said he could get to it the next day (Friday) and would need it for the day. While I was in his office, Tommy ordered the parts needed and confirmed my appt for the next day. My wife and I dropped the car off that evening. At the end of day on Friday, the Jeep was ready to go as promised. I will take my Cherokee back to this dealer for service with Tommy, in the future. Bob F.

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Recommend Dealer
Yes
Employees Worked With
Tommy in Service
Oct 22, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for the review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Paulding Chrysler Dodge Jeep Ram. We look forward to seeing you the next time your Cherokee needs service. Thanks again, Bob.

September 30, 2018

"It’s a great dealership"

- Abcde1234567

I went in for a recall it was speedy an good service , they provided drinks while you wait , I would highly recommend this place to anyone

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Recommend Dealer
Yes
Employees Worked With
Sharon Batte
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joseph Epperson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephen Garnett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Norris Grimes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aaron Guyton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Hairston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alfy Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ricardo Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gidget Holmes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Muhammad Janjooa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 01, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Paulding Chrysler Dodge Jeep Ram for your vehicle needs and promise to deliver the same experience or an even better one the next time you vi sit us. We hope to be of service to you again in the future. Best wishes, Paulding Chrysler Dodge Jeep Ram

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