About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Paulding Chrysler Dodge Jeep Ram - Service Center

4.1

20 Lifetime Service Reviews

1246 Old Griffin Road, Dallas, Georgia 30157

20 Reviews of Paulding Dodge Jeep Ram - Service Center

Sort by Write a review
September 18, 2018

"Great service"

- Chrism

Went in to have 3 recalls completed on my Ram 1500. I was promptly greeted and out in about an hour. Test drove a new truck while I was there and will be back when ready to buy. thanks!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Femi F. Bakare
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Wagner Lima
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Dionte Moses
August 16, 2018

"Old to new"

- Katsatplay

Tommy and Miriam are so much help to me. I came in to get my car fixed hopefully it would have not cost me back much but it would have. Thanks to Tommy he had a wonderful shoulder to lean on. And Miss Miriam smooth it on out your dealership is a family dealer never been treated like this I love it

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tommy in service, Miriam in sales
Aug 17, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We always try to treat our customers like family, because we believe you are a part of the Paulding family! If you ever need us for anything down the road, please let us know. Have a wonderful day!

August 14, 2018

"Well done"

- cotinpatch

I was in and out in just over an hour...I was only there in response to two recall notices I had received for my ‘17 Pacifica. It was estimated that each would require an hour but all was completed in a very timely 90 minutes which I spent in their new and spacious customer lounge!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mario Morales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 15, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback! We're thrilled to hear that our service team could take care of your Pacifica in a timely manner and get you back on the road sooner than expected! We're glad you stopped by and that you enjoyed our new lounge. Thank you for your business!

August 14, 2018

"Great"

- Ray

Had a recall. Done real good. Was there only an hour and a half. Was pleased. Had some coffee and looked at some new cars.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Lloret
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : John
Aug 14, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Dear Sir, we are pleased to learn of your positive experience. We work very hard to deliver the "customer satisfaction" our customers deserve. We look forward to your next visit, but in the meantime, please let us know if we can be of any further assistance. Thank you! John Lloret - Customer Relations Manager, Paulding Chrysler Dodge Jeep RAM

August 09, 2018

"Awesome leadership "

- greg23

The general manager Mr. Danny Pompa has a staff that is totally engaged with their customers I truly enjoyed my time there and observed Danny teaching and coaching while taking time to talk with myself and other guest making you feel as though you were at home with family THIS IS A MODEL DEALERSHIP THAT TRULY HAS ITS ACES IN PLACE THANKS Greg W

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Stephon
Aug 11, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Mr. Greg, thanks for taking the time to submit this positive review. We certainly are doing our best to turn Paulding CDJR into a POWERHOUSE auto dealership and we look forward to your next visit and assisting you with your automotive needs. John Lloret - Customer Relations Manager

August 01, 2018

"BCM flash"

- Ram it

Quick, courteous and quality service from start to finsh. It was a pleasure to work with such a squared away dealership. I made an appointment, delivered the truck a little early, but they jumped right on it and had me out the door ASAP. Great job guys

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Stefan forsyth
Aug 28, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

It is great to hear we could get you in and out so quickly! We look forward to your next visit! Take care!

July 22, 2018

"Dishonest and service sux "

- efs726

I purchased one vehicle there and will be the last. I am Dodge person and have owned a few to say the least but this dealership has seen too many changes over the years. They can't get it right. I am not one to complain but I have always received below average service with them and sales thats another story in itself. I have to go to them for somethings because of factory recalls and what nots but I recommend you go else where if you want to purchase or service your vehicle. The only thing they have going for them is location. Thanks Paulding Chrysler Dodge Jeep Ram.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
I pled fifth
July 06, 2018

"Recall"

- RJMassey55

We had are 2016 Journey worked on and they did a outstanding job. They are very friendly and the service was done very fast and we were on are way home.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Lloret
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : We were in the service department.
July 06, 2018

"Recall"

- Trish1940

Everything was fine except for the fact my car was done a long time before it was given to me. Who ever did the repair failed to give it the person that checked me. Ricardo came to my rescue and I got my car.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Hill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 06, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

I regret to learn you had to wait to receive your vehicle from our service department; however, we are putting new service procedures in place to prevent this type of situation from happening again. I trust you will see a big improvement the next time you come into the dealership. Thank you!

June 16, 2018

"My First Encounter At The Service Dept"

- Unappreciated Customer

After scheduling an appt to get a recall inspection. I was still left standing around looking for someone to help. Then I was told that the service advisor that was assigned for my time slot left.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Stefan Forsyth
Jun 16, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Dear Customer: I apologize for the negative experience you had at our dealership and I want nothing more than to make things right for you. I understand, from time to time, things can get a little hectic at the workplace, but it is no excuse for not being able to attend to our customer's needs. Which is why I am asking that you give us another chance to prove to you that we are all about providing our customers with quality service. Please give me a call at (770) 443-2277 Ext. 5712 so we can discuss this matter in greater detail. Thank you, John Lloret - Internet Sales Manager

1
1 - 10 of 20 results