Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Payne Brownsville Volkswagen
Brownsville, TX
34 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 34 reviews
July 16, 2022
Sales person luis garcia was very attentive from the moment I arrived to the dealer to the last step of showing me how to use the Mitsubishi app. He answered all my questions and went above and beyond. moment I arrived to the dealer to the last step of showing me how to use the Mitsubishi app. He answered all my questions and went above and beyond. More
by Selene07
Employees Worked With
Luis garcia, Robert (finance manager)
September 03, 2021
Great customer service and it was a smooth process. Very happy with my purchase! Finance department was great in explaining the numbers and warranties. Would recommend them. happy with my purchase! Finance department was great in explaining the numbers and warranties. Would recommend them. More
by ESSIE
Employees Worked With
Ed Payne, Social Media Team
May 23, 2021
Great staff! Best car buying experience I’ve ever had. Ivan, Jorge, and Roberto were truly a pleasure to work with. I look forward to buying from them again in the future. Ivan, Jorge, and Roberto were truly a pleasure to work with. I look forward to buying from them again in the future. More
by sal24lopez
Employees Worked With
Ed Payne
May 02, 2021
Always happy with the service they provide! I have been doing business there for several years and continue to go back not only for the cars but for the service. doing business there for several years and continue to go back not only for the cars but for the service. More
by LCouoh
Employees Worked With
Luis Garcia
March 03, 2021
My 2013 Volkswagen showed a Check Engine light for the first time ever. I have had zero problems with this car. So actually I’m pretty lucky not to have had to bring it to Payne Volkswagen very often. Thi first time ever. I have had zero problems with this car. So actually I’m pretty lucky not to have had to bring it to Payne Volkswagen very often. This morning I took it in to computer scan the engine. As always, every employee was friendly and cheerful. I especially appreciated the kindness. courtesy and knowledge of Thomas, the mechanic who took in my car. He was very thorough and explained things very well. I will revisit on Friday when the needed part comes in. More
by unautrmond
Employees Worked With
Thomas
January 22, 2021
Best dealership hands down! Received the best customer service from Ivan, he was kind and gave me the best deal! He was very knowledgeable and attentive. Had the best experience and easy process from star service from Ivan, he was kind and gave me the best deal! He was very knowledgeable and attentive. Had the best experience and easy process from start to finish! More
by Jerrica.berry28
Employees Worked With
Ivan , Ed Payne
November 05, 2020
The staff at Payne has always provided a good service by giving me all the options for car purchases that best accommodate to my needs. Respectful and attentive customer service since the first time I enter giving me all the options for car purchases that best accommodate to my needs. Respectful and attentive customer service since the first time I entered their dealership back in 2015. More
by edgar.licurgo
Employees Worked With
Ivan Gomez, Roberto Bautista
October 03, 2020
Excellent customer service from Tomas.He was friendly Excellent customer service from Tomas. He was friendly and helpful. Took my car for an oil change and scheduled a repair for the following weekend Excellent customer service from Tomas. He was friendly and helpful. Took my car for an oil change and scheduled a repair for the following weekend More
by Debbie
Employees Worked With
Tomas Vazquez
