Payne Brownsville Volkswagen

Always happy with the service they provide! I have been doing business there for several years and continue to go back not only for the cars but for the service. doing business there for several years and continue to go back not only for the cars but for the service. More

My 2013 Volkswagen showed a Check Engine light for the first time ever. I have had zero problems with this car. So actually I’m pretty lucky not to have had to bring it to Payne Volkswagen very often. Thi first time ever. I have had zero problems with this car. So actually I’m pretty lucky not to have had to bring it to Payne Volkswagen very often. This morning I took it in to computer scan the engine. As always, every employee was friendly and cheerful. I especially appreciated the kindness. courtesy and knowledge of Thomas, the mechanic who took in my car. He was very thorough and explained things very well. I will revisit on Friday when the needed part comes in. More

Best dealership hands down! Received the best customer service from Ivan, he was kind and gave me the best deal! He was very knowledgeable and attentive. Had the best experience and easy process from star service from Ivan, he was kind and gave me the best deal! He was very knowledgeable and attentive. Had the best experience and easy process from start to finish! More

The staff at Payne has always provided a good service by giving me all the options for car purchases that best accommodate to my needs. Respectful and attentive customer service since the first time I enter giving me all the options for car purchases that best accommodate to my needs. Respectful and attentive customer service since the first time I entered their dealership back in 2015. More

Excellent customer service from Tomas.He was friendly Excellent customer service from Tomas. He was friendly and helpful. Took my car for an oil change and scheduled a repair for the following weekend Excellent customer service from Tomas. He was friendly and helpful. Took my car for an oil change and scheduled a repair for the following weekend More

Everything was great. Highly satisfied with the service 100%. I will definitely recommend him to all my family and friends. He explained everything very well. 100%. I will definitely recommend him to all my family and friends. He explained everything very well. More

My service was very poor.Not very friendly or willing to My service was very poor. Not very friendly or willing to help out when I first called My issue was not resolved When I picked up my car it was not My service was very poor. Not very friendly or willing to help out when I first called My issue was not resolved When I picked up my car it was not even washed More

In and out service was great. I was shuttled to get my wallet at home, which I had forgotten. Lots of courtesy all around. Mechanic was able to quickly diagnose the problem and was fixed in due time. wallet at home, which I had forgotten. Lots of courtesy all around. Mechanic was able to quickly diagnose the problem and was fixed in due time. More

Great experience! Everything was thoroughly explained, they were nice and extremely helpful professional. Driving my car back home it almost felt like it was brand new! they were nice and extremely helpful professional. Driving my car back home it almost felt like it was brand new! More