Pearson Nissan Of Ocala - Service Center

Prompt, Professional and Courteous Service My wife and I experienced a few, very difficult days with both our Nissans; hers a 2018 Murano, mine a 2018 370z. The Z's problems, in particular, w My wife and I experienced a few, very difficult days with both our Nissans; hers a 2018 Murano, mine a 2018 370z. The Z's problems, in particular, were highly distressful and I can't thank Nichole enough for her professionalism and patience in handling my concerns and stress. She was able to coordinate with both my wife and I and schedule our vehicles for service promptly and around our hectic workday. George and Corey were amazing in helping us address the mechanical issues that threatened to get us both grounded and without the use of both our vehicles. Just as importantly to me and my peace of mind, George took the time to educate me and explain the issues we were facing and how the steps taken to resolve them. There's no doubt in our mind that this is a top notch team!! Luis and Carmen Sprouse More

They just don't care! We had a problem with our tow harness. At the same time the engine light came on. We took it to this dealership to have both problems repaired. W We had a problem with our tow harness. At the same time the engine light came on. We took it to this dealership to have both problems repaired. When we picked it up, the service writer ran into a fence damaging the front end. The trailer harness had been replaced as well as a vent valve, which they said caused the engine light to come on. The bill was almost $700. When we left the lot and turned the truck on and off once, the light came back on. When we hooked up to a trailer, the lights weren't working. We had an appointment to bring it back for the repairs. We called twice and emailed twice, during the three plus weeks they had it, with no response. Finally, after contacting Nissan USA, the service writer called and said it was ready. The body work was done OK, the trailer lights now work, but the engine light is still on. We're not going back to this dealership..., ever! More

Good service The wait time is less. The service was fast and perfect. I recommend this place to anyone, especially Isaac. He’s very competent, friendly and informa The wait time is less. The service was fast and perfect. I recommend this place to anyone, especially Isaac. He’s very competent, friendly and informative. We’ll go back again More

"Gran servicio" Jimmy un excelente ser humano. Recomiendo este lugar a cualquiera, especialmente a Jimmy. El servicio fue rapido y muy buena atencion en la espera.Lo Jimmy un excelente ser humano. Recomiendo este lugar a cualquiera, especialmente a Jimmy. El servicio fue rapido y muy buena atencion en la espera.Lo recomiendo More

Recall - terrific Al Jay and Matt fixed my car. Personal service with a smile. The office staff was great also. As usual Pearson ranks at the top. Al Jay and Matt fixed my car. Personal service with a smile. The office staff was great also. As usual Pearson ranks at the top. More

Best service Due to excellant service from jimmy morejon and his team I am unable to purchase any other vehicle thank nissan Thank you Jimmy!! Thank you Pierson Due to excellant service from jimmy morejon and his team I am unable to purchase any other vehicle thank nissan Thank you Jimmy!! Thank you Pierson More

oil change plus A review was submitted on October 1, 2019 when we first received the survey. .We have nothing but pride for this dealership. Great dealership, friend A review was submitted on October 1, 2019 when we first received the survey. .We have nothing but pride for this dealership. Great dealership, friendly and dependable. More

Staff was courteous and kind. Everyone at Nissan is very pleasant and helpful. They make sure your comfortable when waiting, offering drinks and snacks. Service staff is very accom Everyone at Nissan is very pleasant and helpful. They make sure your comfortable when waiting, offering drinks and snacks. Service staff is very accommodating, and takes time to explain things. More

Poor communications, wasn't given correct information. Everyone is friendly there and their prices are competitive vs. other dealerships. Feel as though I was lied to regarding some repairs, verified by Everyone is friendly there and their prices are competitive vs. other dealerships. Feel as though I was lied to regarding some repairs, verified by three other companies. Been going there for 3 years, won't come back unless I HAVE to. More

Great job Isaac is incredible. He took great care of my car and me. He shares information without being pushy. He’s an asset to your company Isaac is incredible. He took great care of my car and me. He shares information without being pushy. He’s an asset to your company More