Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Ethan was very knowledgeable and kind. Would 100% Recommend Service here with Ethan in the service department Would 100% Recommend Service here with Ethan in the service department More

In addition to my recalls, I asked about fixing android auto and this is the second time I came in and asked about it and there's no effort to fix it. I contacted Chrysler to fix it also and there was no e auto and this is the second time I came in and asked about it and there's no effort to fix it. I contacted Chrysler to fix it also and there was no effort from Chrysler to address the issue either. More

best service dealership around. they helped me each and everytime i visited. Izsy does a great job for everyone. she is very helpful in your service questions. they helped me each and everytime i visited. Izsy does a great job for everyone. she is very helpful in your service questions. More

my service experience was exceptional. Best service team and management I’ve ever had the pleasure of working with. Best service team and management I’ve ever had the pleasure of working with. More

They rescheduled my appointment for a week later because they were impossibly backed up. I dropped off my vehicle on Sunday night so they could start working on it right away Monday morning. They didn't e they were impossibly backed up. I dropped off my vehicle on Sunday night so they could start working on it right away Monday morning. They didn't even evaluate it until Thursday afternoon, and couldn't repair it until the following week due to no parts. I had to call every day to get an update. The replaces the front wheel hubs, claiming that was the noise, but never addressed the rear differential, which was the original complaint. The noise from the rear diff was extremely obvious and loud. I noticed no difference when I picked it up. I'm not sure there was anything wrong with the front hubs, and probably got ripped off. Ended up going to a local shop down the street and they fixed it for half the estimated cost from the dealer. More

They were very prompt and went over and beyond to ensure my vehicle was in and out! Great experience! my vehicle was in and out! Great experience! More

I paid $225 for body control diagnostics but was not provided with the findings. I declined the repairs because it is covered on my extended service agreement elsewhere but I should have at least recei provided with the findings. I declined the repairs because it is covered on my extended service agreement elsewhere but I should have at least received the findings. More

Did not fulfill the reason why I was there. They said my parts came in and they never order them. I called to speak with management and I have not heard back from them. No one knows what they a They said my parts came in and they never order them. I called to speak with management and I have not heard back from them. No one knows what they are doing there. More

I made an appointment 4 weeks in advance to get my check engine light diagnosed but was told on arrival for my appointment that my appointment only got me “in line” and that the diagnostic couldn’t be done engine light diagnosed but was told on arrival for my appointment that my appointment only got me “in line” and that the diagnostic couldn’t be done thar day! So what’s the point of having an appointment???!!! More

Outstanding service attendant, very helpful and courteous. Especially appreciate the service department providing round trip transportation. Greg the transportation driver is the nicest person. courteous. Especially appreciate the service department providing round trip transportation. Greg the transportation driver is the nicest person. More