Pedder Hyundai of Poway

We bought a Hyundai Sonata from this dealship. Prior We bought a Hyundai Sonata from this dealship. Prior to the sale...great friends, offer to do anything for you. Following the sale...complete tu We bought a Hyundai Sonata from this dealship. Prior to the sale...great friends, offer to do anything for you. Following the sale...complete turnaround, doesn't return calls, doesn't want to be bothered with customer issues, contract misunderstandings, sticking the customer with $900 in services which were not fully explained (LowJack) nor needed, etc., and then refusing to renegotiate. Poor communications all-around with customer. Sales Manager (Scott) especially uncooperative and argumentative. Dreadful experience to a first time new car customer at that dealership. More

Sales manager and staff very unprofessional ignoring me for at least 20 minutes before I stepped into the sales managers office and he told me to get out of his office and to take my business down the road for at least 20 minutes before I stepped into the sales managers office and he told me to get out of his office and to take my business down the road,using profanity, UNBELIEVABLE. Then I waited another 20 mintes and Chris once told to get out of his office, he sd he was done wsith me. Thats #1 customer service, the worst I ever experienced. They are your best friend prior to sale and dont care for you at all afterwards. To all car shoppers do as Chris told me take you business down the road to the other nearby dealerships. More