Pedder Hyundai of Poway

Very friendly people. Fast service. waiting room very comfortable Dealership clean and bright. Thank you Fast service. waiting room very comfortable Dealership clean and bright. Thank you More

It was a speedy and friendly interaction with updates provied through texting was convenient and hassel free provied through texting was convenient and hassel free More

They did what they said they were going to do, and they finished early. They treated me with courtesy and respect. I shall return! finished early. They treated me with courtesy and respect. I shall return! More

Excellent service. Fast and efficient and a good listener and implementation to any customer car issues. Fast and efficient and a good listener and implementation to any customer car issues. More

I was less than thrilled with the original purchase experience at the dealership, but the service department has been great. Clean, prompt and professional. experience at the dealership, but the service department has been great. Clean, prompt and professional. More

Okay experience but Jack was inexperienced and tried some really awful tactics, like guilting me after giving me a snack, "good thing I brought my lunch today" but the best part was test driving a Prius prim really awful tactics, like guilting me after giving me a snack, "good thing I brought my lunch today" but the best part was test driving a Prius prime and him telling me that it wasn't a hybrid. Maybe do a little research on what you're selling, bro. I drove two hours to get the car and couldn't bring it home that night because they dont detail used cars until after they sell (weird, right?) and so he begrudgingly offered to meet me a half hour away from the dealership, which would save me an hour of travel time. Once I agreed to this, he told me that was a whole hour of his time where he wouldn't be able to sell any cars. Umm... because you're selling a car dude. xxx. Another highlight is him and a manager asking me to pull up similar cars that are cheaper, I was able to easily to do so and call their bluff. BEST PART... going to pick it up and about to drive off the lot and the car wouldn't start. Battery was dead. Jack left the headlights on for us. And couldn't even stay until close to give me the keys. Oh and I just found out they didn't include the POWER CORD for my plug in Prius. Reached out and nothing back. I''ll keep the negative reviews coming and post as many as possible!!!! More

I am 100 percent, a fan of Pedder of Poway. A fantastic car buying experience from start to finish. I had a bad experience at Dalton Hyundai but I still wanted a Hyundai. So I started resea A fantastic car buying experience from start to finish. I had a bad experience at Dalton Hyundai but I still wanted a Hyundai. So I started researching as I healed emotionally from a bad Dalton experience. I tried a website for invoice pricing and it offered me the internet department of Pedder. What a blessing in my journey. I was lucky my first contact was Kristina. What an amazing caring person. She represents Pedder well. She was an active listener and promised a different experience. She proved everything she promised. I was impressed Wesley got involved and confirmed her promises and made me an offer that got me to drive to Poway. I had a list of dealers to visit and because of Kristina, Pedder got moved up in my pecking order This changed the whole buying journey. I arrived at Pedder. A nice looking building. The service department was busy. Happy customers waiting as they drank coffee. A good sign I felt immediately comfortable that I could see myself in a chair drinking coffee awaiting service. What a friendly dealership. I met Jack. A great guy and so laid back. He was helpful and had a very straight forward presentation. His feature benefit selling style was refreshing and old school. I bought Kristina and Jack and Pedder. I love my Kona I am blessed to have met such a great person. He was amazing. I actually felt cared for and a bit different from Dalton. Lol. Jack was personable A perfect representative for me. He answered every question I had. He showed how the Hyundai features work while presenting feature benefit selling. He knows Hyundai and represents Pedder perfectly. He also was caring. He knew about Dalton as it was hard not to mention seven hours of xxxx. Pedder was the exact opposite experience. I wanted to buy a car here. I actually thought that at one point. Jack was the reason I bought my Kona from Pedder. Kristina was the reason I picked Pedder Any questions ? I feel I bought a great SUV from a great dealership. It's all about the people that represent you. I feel you're in good hands . I was a bottom feeder as a car buyer. I felt like I was treated like royalty. Thank you Pedder. I think the best way to reward these two superstars is through my referral program. After my positive experience at Pedder I expect I'll convince someone to visit I know with Kristina and Jack they're in good hands. Thank you Pedder.. You win when compared to all the "Dalton" type dealerships in our area. I'm glad you won my business. The Kona is a great vehicle too. Sincerely Edgar Gore Lemon Grove CA sdoriolefan@yahoo.com More

Efficient/informative/sincere. I was concerned about the condition of the engine & stalling. In efficient time I was told of work & cost to be done. Results worth cost! I was concerned about the condition of the engine & stalling. In efficient time I was told of work & cost to be done. Results worth cost! More

Pedder was great to work with. Our disappointment is with Hyundai in general. We have taken the car in for this problem twice before and both times they said they could not find a Our disappointment is with Hyundai in general. We have taken the car in for this problem twice before and both times they said they could not find a problem. Not until it was out of warranty were they now able to identify scan codes that dictated an $600 plus repair. More

Thinh provided exemplary customer service and went over and above to fix an issue with my car. Absolutely made my day!! and above to fix an issue with my car. Absolutely made my day!! More