
Pedder Hyundai of Poway
Poway, CA
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I believe Mr. Jason McQuarie was our service rep (or so I believe is his name). He provided excellent support, suggested to conduct the upcoming oil change and wal Jason McQuarie was our service rep (or so I believe is his name). He provided excellent support, suggested to conduct the upcoming oil change and walked us through the 'recall' details. I would also like to point out another excellent service person at the dealership - Mr. Noe Garcia helped us on multiple occasions and went above and beyond our expectations. I'm mentioning this as this survey format seems new ... More
The service writer was excellent. He kept me informed and got me out on time. I didn't work with sales department. I only talked to service people. He kept me informed and got me out on time. I didn't work with sales department. I only talked to service people. More
Jason was fantastic. Very quickly established that he could work with us on a 2 for 1 deal trading in our old cars. The back and forth to get to the price we wanted was m Very quickly established that he could work with us on a 2 for 1 deal trading in our old cars. The back and forth to get to the price we wanted was much, much quicker than normal and refreshingly we settled on very close to our original ceiling. Given the difficulties with the trade-ins (lease mileage on one and negative equity on the other) we couldn't be happier with the outcome and with our new Ioniq 5. The only downside was the finance department got stuck in a long transaction so we had to wait quite a while to sign the paperwork. Minor issue though. More
Awful they couldn't remove a nail from tire during tire rotation without charging $60+!! Discount Tire did it for free! Waste of a trip rotation without charging $60+!! Discount Tire did it for free! Waste of a trip More