Pedder Hyundai of Poway

Fantastic! Thinh in the service department is top notch. He is very professional and efficient with his customer's time. Mike Stevens the General Manager run Thinh in the service department is top notch. He is very professional and efficient with his customer's time. Mike Stevens the General Manager runs a great operation. More

I had a seamless service appointment and everything was completed as promised. Time for pickup was accurate. completed as promised. Time for pickup was accurate. More

Always available to help me and responsive to my questions. I appreciate Jason as my service agent. questions. I appreciate Jason as my service agent. More

Excellent customer service and follow up. They even provided a shuttle for me to and from my house while my car is being serviced for a recall and an oil change. Tony was excellent. I will de They even provided a shuttle for me to and from my house while my car is being serviced for a recall and an oil change. Tony was excellent. I will definitely be back.!! More

First service appointment at this dealer went well and I was pleased that they listened to my issue. was pleased that they listened to my issue. More

I had my 2015 Santa Fe towed in with a major engine problem and the service department quickly determined it might be covered by an extended warranty. Ultimately it was covered and I was provided a loa problem and the service department quickly determined it might be covered by an extended warranty. Ultimately it was covered and I was provided a loaner vehicle while my engine was replaced at no cost to me. A great experience and not what I expected after years of dealing with various service departments. More

On time service. Informed up front of all possible charges and alternative options is applicable. Informed up front of all possible charges and alternative options is applicable. More

Took a long time to get there, but ultimately I was very satisfied with the final fix to my problem. They had trouble diagnosing the "Check EV" light initially and I had to take it in 3 times before the ca satisfied with the final fix to my problem. They had trouble diagnosing the "Check EV" light initially and I had to take it in 3 times before the cause(s) were discovered and fixed. Works great now, and I am happy that my Kona is back to full charge mode! More

Very happy with the service department. The service was estimated to be longer than I expected so they arranged a ride to my home and back when service complete which was done in less time The service was estimated to be longer than I expected so they arranged a ride to my home and back when service complete which was done in less time than estimated. What amazing customer service! Friendly and professional and the nicest waiting area I’ve ever seen at an auto service. More

The Service Crew and Technicians are the most courteous, accommodating and treat their customers like they matter. I will only have my car serviced at Pedder Huyndai Poway!! accommodating and treat their customers like they matter. I will only have my car serviced at Pedder Huyndai Poway!! More