Pedder Hyundai of Poway

I found all the people I worked with at Pedder to be kind, courteous, and very helpful. With that said, Saturdays appear to be hectic and more finance people available would have been a benefit in gett kind, courteous, and very helpful. With that said, Saturdays appear to be hectic and more finance people available would have been a benefit in getting that part of the transaction finalized. More

I visited Pedder Hyundai of Poway on 7/31/2026 to purchase a used 2025 Honda CR-V EX that was advertised online for approximately $27,793. Before coming in, I reviewed the advertisement carefully and purchase a used 2025 Honda CR-V EX that was advertised online for approximately $27,793. Before coming in, I reviewed the advertisement carefully and found no disclosure stating that the advertised price required the purchase of dealer-installed products or optional add-ons. Once we arrived, the Sales Manager (Sam White) informed us that the advertised price was not actually available unless we purchased additional dealer products, including a nitrogen tire package. When I asked where that requirement was disclosed in the advertisement, no one could point to any such disclosure. To make matters worse, the vehicle’s advertised price had increased by approximately $200 on the day of our pre-scheduled visit, yet we were told the price had not changed. As well-qualified buyers, we arrived ready to buy, but instead of honoring what we believed were the advertised terms, we were presented with undisclosed add-ons that we did not need nor want. Rather than reward those sales tactics, we chose to leave. Please Note: California Vehicle Code §§ 11713 and 11713.1 establish requirements governing the advertising and sales practices of licensed vehicle dealers, and consumers have the right to submit complaints to the California DMV Investigations Division, the California Attorney General’s Office, and the Federal Trade Commission so the dealership’s advertising and sales practices can be reviewed. More

It was fast, easy, and straightforward. Great service. Many thanks! I would bring my Hyundai for service here again. Great service. Many thanks! I would bring my Hyundai for service here again. More

He did a great job and i am happy with my service he answered all my questions and I will come back againgood job answered all my questions and I will come back againgood job More

He was nice and he answered all my questions and I was happy with my service happy with my service More

Problem was diagnosed and resolved, I was kept in the loop by Jason every step loop by Jason every step More

Very helpful, great customer service, fast and courteous He kept me informed of the process He kept me informed of the process More

Jason kept me informed all day of what was going on with my vehicle. I dropped my car night before and left keys in drop box. Seamless process like checking in live. my vehicle. I dropped my car night before and left keys in drop box. Seamless process like checking in live. More

Informative and well organized staff. It is nice that they clean the car every time. The service staff has been always understanding and flexible. They are also responsive and polite. It is nice that they clean the car every time. The service staff has been always understanding and flexible. They are also responsive and polite. More

Very professional, on time, precise Warm and caring towards customer good work have been done. Thank you. towards customer good work have been done. Thank you. More