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Pedder Hyundai of Poway
Poway, CA
1,078 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,078 reviews
May 22, 2021
Dishonest management. Buyer beware poor quality product. Very poor customer service and very unfriendly personal. I can say nothing good about my experience with these clows. Low quality low buget. Very poor customer service and very unfriendly personal. I can say nothing good about my experience with these clows. Low quality low buget. More
by doejohn
Employees Worked With
Don't know names
April 27, 2021
I purshased my 2020 Hyundai I was really pleased with the salespeople also Robert was a great help on my purchase tsk guys I purchased my last Hyundai 2010 salespeople also Robert was a great help on my purchase tsk guys I purchased my last Hyundai 2010 More
by Paul burkhart
Employees Worked With
Mike Lacombe
March 24, 2020
Great till after the test drive, then comes the markup. We were searching for a new Hyundai Palisade Limited, and using the Hyundai web site, found that the Poway dealership had two. We called and they conf We were searching for a new Hyundai Palisade Limited, and using the Hyundai web site, found that the Poway dealership had two. We called and they confirmed they had the cars and scheduled an appointment. We showed up and were greeted by a friendly sales guy who proceeded to show us the car and go on a test drive. The first odd thing is the car was dirty, mud tracked in and on the seats, then we noticed the leather steering wheel was coming apart, but all fixable. We were considering buying it, I got out to look at the window sticker. I then noticed all the extra stuff they added, ok, annoyed. Then I see a second add on sticker, bumping the price $5000 above list. I see they already applied a $900 sealant, etc..., They pulled all the stops on this one. We confirmed they are asking $5K over sticker and yes, yes they are. As we walked away annoyed at the drive and wasted time he said they might be able to reduce the markup by $1000, to $4000 over sticker price. Thank you, but no. We then went to a well rated dealer the same day and purchased our Palisade Limited below sticker, no extra junk, and no markups. I would avoid Poway Hyundai, they will try to take you for all they can. I do feel bad for the sales guy, he didn't seem to have much to do with the markup. More
by westly197
Employees Worked With
Don’t remember
March 14, 2019
Worst Experienced Dishonest management, Thieves and Liar! Worst Customer Services! At first they’re really friendly and very accommodating because they really want you Dishonest management, Thieves and Liar! Worst Customer Services! At first they’re really friendly and very accommodating because they really want you signed the contract. I said I have to go to but They pushed/forced me to signed the optional contract as a reservation before I leave and they said that I can cancel the contract within 48 hours. After 24 hours I really wanted to cancel the contract but they said I can’t do it because I already signed the contract, I was like “wth! I thought it’s optional” they said I didn’t signed for the optional contracts. They took advantage of me because I said I’m a first time buyer. And they said to me “The optional contract allows you to explore your own financing. If you don't bring us your financing, we use our financing. You denied the right to a cooling off period, which gives you a few days to cancel the contract.“ And they also threatened me that they will see me to the court. And then I reviewed the contract, I don’t even remember that I agree to include that GAP and Tracking device or the GPS on my contract. I didn’t understand the contract because they didn’t explained it to me very well. All I know is they’re the worst people I have ever known. They should give me the duplicate key to me, but one of them said that they don’t have the duplicate key which is very wrong! I asked again for the key, they’re really firmed that there’s no duplicates. I will never recommend this! More
by Elzaeris.14
Employees Worked With
Tamara and Cody
December 28, 2018
bait and switch sneaky, thieves, liars. duh. Buyer beware, extremely dishonest. Settle on a price and then change the totals and present the papers for signature al sneaky, thieves, liars. duh. Buyer beware, extremely dishonest. Settle on a price and then change the totals and present the papers for signature all while running through so no one is the wiser. More
by betrayed434
Employees Worked With
joe
November 24, 2018
Dishonest management I went to this dealer because my past experience was good. The salesman was very helpful in selecting a new car. We negotiated on the down payment for I went to this dealer because my past experience was good. The salesman was very helpful in selecting a new car. We negotiated on the down payment for the new car. We decided on two checks: one to be cashed immediately and another to be cashed in two weeks. The finance department cashed both checks immediately the next day causing an several overcharges on my bank account. I went to back to the dealership where they recognized their mistake. The dealership manager promised to refund my bank charges or offer free services for the new car. I was fine with either choice. I asked him if I could call the next day. He insisted on calling me. It has been weeks. He still hasn’t called. There hasn’t been a refund or check delivered. Nothing. He LIED to me. He has been very dishonest. I’m buying a car next year for my daughter and I am not buying it from this dealership. I don’t recommend this place to anybody, including my family and friends. I don’t know the manager’s name but he has a beard. He was very dishonest. BEWARE. More
by Irwin4353
Employees Worked With
Manager
December 24, 2017
great experience the staff was very knowledgeable and helpful with the purchase and set up of my car. i will definitely be recommending poway to my family and friends the staff was very knowledgeable and helpful with the purchase and set up of my car. i will definitely be recommending poway to my family and friends More
by junedouglas1936
Verified CustomerDecember 21, 2017
Very friendly and Accommodating! After leaving Poway Escondido with a horrible taste of car shopping in my mouth, I took my chances and headed over to the Poway location, and I’m so g After leaving Poway Escondido with a horrible taste of car shopping in my mouth, I took my chances and headed over to the Poway location, and I’m so glad I did!! Right away I was greeted by Tamara who very warmly welcomed me and took care of all my needs. Along with James, I was able to get the car I wanted at a price that was within my budget. I cannot thank then enough. The entire process was quick and positive! More
by stephanie_467
Employees Worked With
Tamara, James
December 16, 2017
great experience 3rd Hyundai from Poway Hyundai and every purchase was extremely positive and will continue to go there for my vehicle needs. I will have my children 3rd Hyundai from Poway Hyundai and every purchase was extremely positive and will continue to go there for my vehicle needs. I will have my children purchase from them also. More
by philipronningen
Employees Worked With
Tyler - sales and James - finance
December 12, 2017
Professional Service I would strongly recommend this dealership if you are in the market for a Hyundai vehicle. The staff was extremely knowledgable and helpful in the pu I would strongly recommend this dealership if you are in the market for a Hyundai vehicle. The staff was extremely knowledgable and helpful in the purchase of my car. More
by andy37
Employees Worked With
Mike Stevens
