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Pedder Hyundai of Poway - Service Center

Poway, CA

4.8
627 Reviews

627 Reviews of Pedder Hyundai of Poway - Service Center

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September 14, 2023

Excellent customer service and follow up. They even provided a shuttle for me to and from my house while my car is being serviced for a recall and an oil change. Tony was excellent. I will de More

by AMSOSA79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Espinoza
Sep 19, 2023 -

Pedder Hyundai of Poway responded

We appreciate your positive review about your recent experience with us!

September 14, 2023

I had a seamless service appointment and everything was completed as promised. Time for pickup was accurate. More

by GKARELIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Pedder Hyundai of Poway responded

Gkarelis, thank you for your kind words and this wonderful review!

September 13, 2023

On time service. Informed up front of all possible charges and alternative options is applicable. More

by MAGDRFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Pedder Hyundai of Poway responded

Magdrfp, we are very happy we could provide you with a positive experience!

September 13, 2023

All went well, I waited and they made an effort to be quick as I was waiting. More

by WARREN_SHAFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Luzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Pedder Hyundai of Poway responded

Warren_shafer, it's experiences like yours that really keep us motivated!

September 13, 2023

Very happy with the service department. The service was estimated to be longer than I expected so they arranged a ride to my home and back when service complete which was done in less time More

by AMYNCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mcquarie
Sep 16, 2023 -

Pedder Hyundai of Poway responded

Amynclay, we are very happy we could provide you with a positive experience!

September 13, 2023

Took a long time to get there, but ultimately I was very satisfied with the final fix to my problem. They had trouble diagnosing the "Check EV" light initially and I had to take it in 3 times before the ca More

by SALLYDITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy in Service
Sep 16, 2023 -

Pedder Hyundai of Poway responded

Hi Sallyditto, thank you for taking the time to leave a review for us at Pedder Hyundai of Poway. We're happy we could meet your expectations!

September 13, 2023

Always available to help me and responsive to my questions. I appreciate Jason as my service agent. More

by CLHUFF777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service Dept.
Sep 16, 2023 -

Pedder Hyundai of Poway responded

Hi Clhuff777, thank you so much for your positive comments about Pedder Hyundai of Poway!

September 13, 2023

I had my 2015 Santa Fe towed in with a major engine problem and the service department quickly determined it might be covered by an extended warranty. Ultimately it was covered and I was provided a loa More

by 54RETIREDHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Garcia
Sep 16, 2023 -

Pedder Hyundai of Poway responded

54retiredharris, thanks for your praise and kind comments about our team.

September 13, 2023

First service appointment at this dealer went well and I was pleased that they listened to my issue. More

by SIERRAEDD2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service
Sep 16, 2023 -

Pedder Hyundai of Poway responded

Sierraedd2002, thank you for your kind words and this wonderful review!

September 13, 2023

The Service Crew and Technicians are the most courteous, accommodating and treat their customers like they matter. I will only have my car serviced at Pedder Huyndai Poway!! More

by SUSAN92129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Knight, Jason & Noe
Sep 16, 2023 -

Pedder Hyundai of Poway responded

Susan92129, thank you so much for the positive review!

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