Pedder Hyundai of Poway - Service Center

Staff is always friendly and helps me with any issues or concerns. Always a good experience. concerns. Always a good experience. More

Noe Garcia is an asset to your organization: courteous, friendly, knowledgeable and efficient. Excellent service. friendly, knowledgeable and efficient. Excellent service. More

CS Jason- I felt he was rude to fellow his staff trying to help me. I arrived a few minutes to my appt. And I understand there are people waiting as well. Your rep, CS Noe or Nue, tried to help me. He went to help me. I arrived a few minutes to my appt. And I understand there are people waiting as well. Your rep, CS Noe or Nue, tried to help me. He went to Jason’s desk looked for my file, subsequently Jason slammed his hand on his desk preventing Noe/Nue from helping me. It was my first oil change service. How complicated could it have been for someone else to help me. I’m not exaggerating when I say slammed his hand down. There were three other CS reps that literally sat there doing nothing, but were willing to help and they are prevented from doing so. As a result of Jason’s action, you could feel the tension in the room and sense the toxic work environment. Unfortunately, I had to deal with Jason and I had no desire to do so after that. He was kind at first, but was rather condescending when he told me I would have to wait 2-3 hours for service. I was quite prepared for the wait before hand. It’s not like I haven’t done this before. For my next visit, I would prefer someone else then Jason. Thanks. More

Great service, great people. Ice cream was great. The service center is closed on Saturday due to construction so I had to take a day off work to drive from O.C. to Poway to pic Ice cream was great. The service center is closed on Saturday due to construction so I had to take a day off work to drive from O.C. to Poway to pick up my car. More

Garcia was great! Thorough, my car was ready when promised. Great experience. I moved all our hyundais to you guys for servicing. Thorough, my car was ready when promised. Great experience. I moved all our hyundais to you guys for servicing. More

As always the service department was friendly honest and professional! Complementary ice cream was an add plus! professional! Complementary ice cream was an add plus! More

Very convenient appointment made online on time. Got me back on road. Excellent service Thank You!!! Got me back on road. Excellent service Thank You!!! More

I really liked the communication at this dealership service center; Everything was great and outstanding! service center; Everything was great and outstanding! More

It was a pleasure doing business with Hyundai's service team. They're very attentive and knowledgeable. Keep up with the excellent service! team. They're very attentive and knowledgeable. Keep up with the excellent service! More

It has been excellent experience and love the way my issue has been taken care. I got a loner vehicle while my car is getting serviced which was really good as it took around 10 days to get the issue re issue has been taken care. I got a loner vehicle while my car is getting serviced which was really good as it took around 10 days to get the issue resolved & without a loner it would have been very difficult for me More