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Pedersen Toyota

Fort Collins, CO

4.2
550 Reviews
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4455 S College Ave

Fort Collins, CO

80525

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Showing 550 reviews

August 29, 2023

This is one of the cleanest and friendliest dealerships I have visited. The staff was very pleasant and helpful. I did not purchase a vehicle, but I was extremely pleased with the service that I received f More

by Rick
Recommend Dealer
Yes
Employees Worked With
Josh Keyton
Aug 30, 2023 -

Pedersen Toyota responded

Hey Rick, thank you for the positive review! We're happy to know you had a positive purchase experience at Pedersen Volvo Cars. We appreciate your recommendation and hope to see you again! Enjoy your new ride!

June 20, 2023

Jeff Gipson at Pedersen Toyota was a pleasure to work with and went above and beyond as a salesman. He literally ran to keep us on schedule. Thank you so much! I would highly recommend this dealership. More

by Pat.templeton91
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Allen, Jeff Gipson
Jun 21, 2023 -

Pedersen Toyota responded

Thank you, Pat! We're so glad to hear that Jeff provided such exceptional service during your visit. We appreciate your recommendation and hope to see you again at Pedersen Volvo Cars in the future. Have a great day!

May 12, 2023

We are return customers of Megan Alayon at Pedersen and love doing business with her. We have shopped around many times, all over the state and even out of the state, and she has beat every price we have More

by ToyFam1219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Alayon
May 15, 2023 -

Pedersen Toyota responded

We're glad to hear that our team provided so many great purchase experiences over the years. We appreciate your support and we can't wait to assist you again in the future! Thank you for sharing your experience with Megan at Pedersen Volvo Cars!

March 27, 2023

Terrible customer service. They hold my car hostage for 5 days without diagnostic. Contact this dealership so many times for status of repairs. No one called back to update any More

by MTN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob and Mike B.
Mar 27, 2023 -

Pedersen Toyota responded

Thank you for the feedback. We communicated with you a timeline we would be able to look at it when you dropped it off. We have since tried several times to reach you. The number you gave us rings twice and goes to voicemail. Messages left. Tried again today to let you know your car is finished and ready for pickup. If you would like to call, 970-266-7345 to schedule pick up. Service is open 7:30a to 5:30p.

Mar 28, 2023 -

MTN responded

No messages left! I have my phone with me all day- no calls from you at all until 5:07pm on the day that I demanded an answer, when you close at 5:30pm, shuttle service close at 5pm. My phone had no problem as I was able to receive/dial phone calls throughout the day. The only problem was that you didn’t dial my #. Stop being dishonest to customer!! Totally unacceptable customer service.

February 02, 2023

Very poor service, had to repeatedly contact dealer for status of repairs. Auto returned in dirty condition with bird droppings from being left outside. More

by ksmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Myers
January 20, 2023

Took my rav 4 in yesterday as I had a slow leak in tire. Jeff in service department was amazing. Found construction nail in tire and got it patched. Jaun was great as well as I was checking out. 3rd time in More

by Margonoel62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff n Jaun
November 07, 2022

Drove an hour to get there and the car had 60k more miles than advertised. We talked about that, but it's still advertised that way more than a week later. Totally deceptive. More

by crimson red
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris C
Nov 07, 2022 -

Pedersen Toyota responded

Hi Crimson, Sorry about the mileage confusion, it was a fat finger on our end and we did update the miles last week. Maybe try clearing your cache on your computer to reflect the change we made. If there are any other cars you might be interested in please feel free to reach out to me Mike Myers General Manager 970-223-3100 and I can make sure we get you taken care of.

September 22, 2022

I had a great haggle free car buying experience here! Buying a care is always a dreaded experience and i hate the back and fourth. Josh was great and made the car buying process easy. He brought to th More

by schafferhj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 07, 2022 -

Pedersen Toyota responded

Schafferhj, Thanks for sharing and we are happy Josh took great care of you!

September 09, 2022

Terrible customer service, and they do not stand behind their product. First Toyota, and it will be my last. More

by g
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Duran
Nov 07, 2022 -

Pedersen Toyota responded

Customer Service is our first priority and I am sorry to hear we didn't deliver that to you! Please feel free to reach out to me Mike Myers General Manager 970-223-3100 to discuss what happened so we can get better.

August 16, 2022

Chris Rogers is a pleasure to work with. My Partner and I have purchased a few cars from him over the last decade. He made the deal very easy and hard to say no to. I used to only buy Lexus More

by clarkkent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rogers
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