Pella Motors

My experience with pella motors is this. I was interested in a 2011 toyota Avalon. Through a website I sent a availability request. A salesman contacted me and the process started. First the I was interested in a 2011 toyota Avalon. Through a website I sent a availability request. A salesman contacted me and the process started. First the salesman told me he needed my Financials from the bank to include 30 days of transactions. My bank faxed the Info. Got another call from the salesman and he stated he needed 90 days. There was a problem with dealerships fax and he wasn't getting the info. Frustrated I asked the salesman if he wanted to sell the car or not. The sales manager called me and said it was the salesman first month on the job and needed more training. Then it was the weekend. On Monday he finally got the fax from my bank and was approved for financing. I rented a car drove the 2.5 hours to pella only to find out the financing was for 24.5%. I did not have a good experience there. The sales manager was rude! To me he was not a people person and was uninterested in selling me the car. His condescending attitude was not appropriate or appreciated. I got back in my rental and left. Tuesday I got a text from the original salesman to call another sale manager. I told him in a texted I was sucker punched by pella motors. The end. More

Very Friendly staff and gave me a good trade value . Found a vehicle at another dealer that I liked better but had a good experience at Pella Motors. Found a vehicle at another dealer that I liked better but had a good experience at Pella Motors. More

Pickup in picture was very deceptive. Lots of cosmetic problems not worth the 50 minute drive. Lots of cosmetic problems not worth the 50 minute drive. More

I not happy with then so I will never call them again . I will.tell my family not to go there . I will.tell my family not to go there . More