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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
1,037 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,037 reviews

November 20, 2024

Everyone I interacted with was very helpful. The dealership is very welcoming and I feel they went above and beyond in working with me. Everyone I worked with in obtaining a new car made the who More

by sindy.membreno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Rodriguez, Jose Solis, Matthew Stein
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Nov 21, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience at Penske Buick GMC of Cerritos. We're glad to know that our team’s effort made everything smooth and stress free for you.

November 19, 2024

Outstanding service center, clean and service people that known the product and care about you the customer. More

by LEEARKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
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Nov 20, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your kind words. We're glad to hear you’re satisfied with our service team's care and knowledge.

November 19, 2024

Very helpful and friendly, great communication, excellent service, good experience over all, definitely recommend it More

by JNTHNGUADARRAMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
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Nov 20, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks for recommending Penske Buick GMC of Cerritos. Glad you had a great experience.

November 19, 2024

Outstanding service Dept. and people. They know the product and care about the customer. Turn around time was great and it was done when they said it would be. More

by LEEARKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aguilar, Javier Garcia
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Nov 20, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your feedback about your experience with our service department at Penske Buick GMC of Cerritos. We're glad to know our team took good care of you and that the turnaround time met your expectations. Wishing you safe travels ahead.

November 19, 2024

I was very satisfied with my car buying experience, and I really appreciate Camille very her help throughout the process! More

by RWCROCKETT3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
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Nov 20, 2024 -

Penske Buick GMC Of Cerritos responded

At Penske Buick GMC of Cerritos, we're grateful for your feedback. Our team is dedicated to providing a great car buying experience. Take care and journey on smoothly in your new ride with us!

November 19, 2024

great service dept. the team cares about the customer turn around time with replacing transmission was excellent awesome work More

by DEBANDLOU90706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don service writer
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Nov 20, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your feedback. If you have any questions or need further assistance, feel free to reach out to our team.

November 18, 2024

Never had imagined a wonderful car buying experience but this is definitely a first for me no intimidating salesmen no haggling, very transparent and professional. I want to thank Mr Stein and Kay for a won More

by sergio.pena9316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay Inoue, Matthew Stein
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Nov 19, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks so much for sharing your experience with us. We're pleased to know our team at Penske Buick GMC of Cerritos was able to provide a transparent and professional car-buying process.

November 18, 2024

I wish I can give zero. 4 hrs for oil change with appointment. Now I got to under my truck to check out there work cuase I don't trust them. More

by Victorjalvarezjr1980
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald
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Nov 20, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Buick GMC of Cerritos and would like the opportunity to discuss the length of your experience with our Service Team for an oil change. Please reach out to me directly. I look forward to hearing from you. Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

November 17, 2024

What a great day we had buying our new Buick Encore GX! It started with a phone call from Clarissa. We headed in for a test drive, and felt at ease with the way she treated us. We felt no judgement when we More

by calwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Stein
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Nov 18, 2024 -

Penske Buick GMC Of Cerritos responded

Great to hear you enjoyed your experience with us at Penske Buick GMC of Cerritos. We're glad our team was able to assist you in finding the right Buick Encore GX for your family.

November 17, 2024

This was a pleasant experience as it was a no pressure customer based, and fast service! I would definitely recommend giving this dealership consideration on your next vehicle purchase! More

by donandapril
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto, Matthew Stein
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Nov 18, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear you had a fantastic experience at Penske Buick GMC of Cerritos. Thanks for recommending us and we hope you'll keep us in mind for your future vehicle needs!

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