
Penske Cadillac of South Bay
Torrance, CA
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1,646 Reviews of Penske Cadillac of South Bay
Best dealership I have had the pleasure of working with! I could not have asked for any better service through the entire process. Big thanks to Jesse, Caddy and Mark! I could not have asked for any better service through the entire process. Big thanks to Jesse, Caddy and Mark! More
The service was excellent! I really enjoy working with Javier Garcia. He is very nice, polite and professional. I'm looking forward to my next visit with Javier. I really enjoy working with Javier Garcia. He is very nice, polite and professional. I'm looking forward to my next visit with Javier. More
This was my 1st service on my Cadillac. Normal service, Oil change, tires rotated, fluid check, etc. I waited 3 hours for this to be done and I set an appointment for early morning. There a Normal service, Oil change, tires rotated, fluid check, etc. I waited 3 hours for this to be done and I set an appointment for early morning. There are many choices of places that I can "pull up, oil change" and go in less than 20-30 minutes. I eventually had to reach out to the Service Manager to resolve the long wait. I opted out of the car wash as I can only imagine how much longer I would have waited. We are all busy, but 3 hours for basic service is too much. I asked, but there was no loaner car available for use. Imagine, almost 1/2 a day wasted for this. Very disappointing. More
It was great visiting the place. Dino is a great dealer who is very friendly and kind. All the time the team was interested in helping. Dino is a great dealer who is very friendly and kind. All the time the team was interested in helping. More
The service was great. Bruce Brennen and his team were very professional and knowledgeable in regards to my vehicles needs. Bruce Brennen and his team were very professional and knowledgeable in regards to my vehicles needs. More
My service advisor, Robert, was very professional and knowledgeable and did an excellent job getting my vehicle serviced! I appreciated him updating me on the repair cost and when the car was ready for knowledgeable and did an excellent job getting my vehicle serviced! I appreciated him updating me on the repair cost and when the car was ready for pickup. I would bring my car back for service at Penske Cadillac South Bay! Keep up the great customer service. More