Penske Cadillac of South Bay

I can’t say for all technicians but the one worked on my Yukon patched my tire instead of replacing it. The tire went flat on freeway and I had to pull off to a save location. The inside and outside sidewal Yukon patched my tire instead of replacing it. The tire went flat on freeway and I had to pull off to a save location. The inside and outside sidewalls were damaged from driving flat. I wouldn’t feel safe driving that Yukon with my family in it. Took to another dealership and had the tire replaced under road hazard warranty. More

Service was done in a timely manner and my car was returned cleaned. Again very satisfied returned cleaned. Again very satisfied More

Service Advisor Maria was super helpful & made the experience very positive & stress free. I wouldn’t hesitate to visit this dealership in the future. experience very positive & stress free. I wouldn’t hesitate to visit this dealership in the future. More

Maria Rodriguez was very helpful, transparent and clear when communicating. Only recommendation I would have is to remove the 15 word minimum on this feedback form. when communicating. Only recommendation I would have is to remove the 15 word minimum on this feedback form. More

Immense improvement from previous experience. My recent visit was very thorough. I was contemplating whether or not to come back. I gave it a try and and was very pleased with my recent visit. My recent visit was very thorough. I was contemplating whether or not to come back. I gave it a try and and was very pleased with my recent visit. More

Bob and his team went above and beyond! Would recommend this dealership! It was a great experience. Would recommend this dealership! It was a great experience. More

Mr. Wright makes everything run smoothly from drop off to pick up. He keeps me informed of all issues, so that they do not become an issue out on the road. He has helped me keep all of my vehicles in great r pick up. He keeps me informed of all issues, so that they do not become an issue out on the road. He has helped me keep all of my vehicles in great running order. More

Jesse in sales made the whole difference, from start to finish, thank you! Jesse 5* finish, thank you! Jesse 5* More

Finished earlier than stated but my phone died and I could not find a charger in the waiting area so I waited for an extra hour and a half. could not find a charger in the waiting area so I waited for an extra hour and a half. More

Literally a better experience than I could have asked for. After having multiple negative experiences at other dealerships I was so happy to have a good experience. Purchase was so smooth and my husband for. After having multiple negative experiences at other dealerships I was so happy to have a good experience. Purchase was so smooth and my husband and I both left very happy. More