Penske Cadillac of South Bay

Marlene in the Service Dept always provides excellent and professional service and advice during my visits. Yesterday was no exception. She understood the details of what service I was requesting and recomme professional service and advice during my visits. Yesterday was no exception. She understood the details of what service I was requesting and recommended additional service that was appropriately justified. My car was ready when expected and all issues were addressed. I look forward to working with Marlene in the future. Always a hassle free and pleasant experience. Thank you Marlene. More

This Cadillac dealership is very prompt and professional. My service advisor Efrain Guerrero was great very straightforward, courteous and helpful.I recommend this dealer. My service advisor Efrain Guerrero was great very straightforward, courteous and helpful.I recommend this dealer. More

Reggie Shelton, has been my trusted Service Advisor/Manager for many, many years and has always been very responsive, professional, and friendly . In my opinion, the Service Advisor/Manager an Advisor/Manager for many, many years and has always been very responsive, professional, and friendly . In my opinion, the Service Advisor/Manager and Service Team are the most important part of the Car Dealership and specifically it's my trust in Reggie Shelton that keeps me coming back to Penske Cadillac of South Bay. More

he is very good man good customer service thanks im so happy i will go back to him again happy i will go back to him again More

No comment regarding the dealership, but the service department is excellent especially the professionalism of Robert Wrigjt who handled our service issues. department is excellent especially the professionalism of Robert Wrigjt who handled our service issues. More

Marlene was so helpful. I will bring my car to this dealership as long as she is there. The customer service was above and beyond. I will bring my car to this dealership as long as she is there. The customer service was above and beyond. More

Very welcome environment. Everybody were kinds and having great knowledge of Cadillac. That's the reason I chose this location and got my new one with them Everybody were kinds and having great knowledge of Cadillac. That's the reason I chose this location and got my new one with them More

From the moment I arrived, they were kind and professional. They told me how long the repair works take (it was for a recall) and were done in the specified time. professional. They told me how long the repair works take (it was for a recall) and were done in the specified time. More

Reggie and the service team were all great and responsive, doing whatever was necessary to make sure my needs were met in a friendly and convenient manner. responsive, doing whatever was necessary to make sure my needs were met in a friendly and convenient manner. More

Robert was very nice and helpful. He helped expedited my car door repairs even though he is not assigned to the body shop section. I also needed my car serviced. I asked for oil cha He helped expedited my car door repairs even though he is not assigned to the body shop section. I also needed my car serviced. I asked for oil change and transmission fluid and possibly brake fluid change. He advised that I didn't need the brake fluid change yet. I appreciate his honesty. My car runs very well now. More