Penske Cadillac of South Bay

Robert is great. Not his fault, but had to bring the car back to take care of the same problem. Not his fault, but had to bring the car back to take care of the same problem. More

My car that is 2025 cadilac ct5 with 6000 miles went in for a 1st oil change. Got it back and on the way home got error reading. Took car back and it was in shop for 14 days. Service advisor was good. Se for a 1st oil change. Got it back and on the way home got error reading. Took car back and it was in shop for 14 days. Service advisor was good. Service manager tony was no help. It really sad thatbi will never go back to this dealer. I will take my business elsewhere with better customer service.. More

Javier was fantastic to work with! Professional, helpful and went above and beyond to make my experience easy! Professional, helpful and went above and beyond to make my experience easy! More

Professional, respectful! Not too thrilled with the amount of time that I had to wait to take care of business. The lease manager, Bob Uchita, Kept me company through the wh Not too thrilled with the amount of time that I had to wait to take care of business. The lease manager, Bob Uchita, Kept me company through the whole long wait to get my purchase resolved. Kudos to him, and a huge thank you to Mark for getting the bank paperwork thru! More

Vikki provided top notch service! She went above and beyond to follow up and ensure my repairs exceeded my expectations. She is a gem! She went above and beyond to follow up and ensure my repairs exceeded my expectations. She is a gem! More

Outstanding customer service. Exceeded my expectations. I have owned many cars in my lifetime and I’ve never seen a service level this extraordinary. Exceeded my expectations. I have owned many cars in my lifetime and I’ve never seen a service level this extraordinary. More

They were very helpful in getting our car in as we were on vacation. They had someone look at it right away. on vacation. They had someone look at it right away. More

THE SERVICE CENTER IS THE BEST PART OF PENSKE CADILAC I THINK IT IS PEOPLE WHO MAKES THE DIFFERENCE THINK IT IS PEOPLE WHO MAKES THE DIFFERENCE More

The customer service was perfect. Very fast and reliable. Good communication throughout. Tony and Javier did an amazing good 👏👍 Very fast and reliable. Good communication throughout. Tony and Javier did an amazing good 👏👍 More

Timely check in, friendly staff, timely service, and gave a good wash. Need three more words… a good wash. Need three more words… More