Penske Chevrolet Of Cerritos

Worst Service I went in to get my engine light checked in. After two hours of waiting they tell me the problem my vehicle has and that luckily it's covered by my wa I went in to get my engine light checked in. After two hours of waiting they tell me the problem my vehicle has and that luckily it's covered by my warranty. I leave my car for a day, come back the following evening to pick up my car. As I leaving the lot, my engine light is still on! I go back and tell the porter and he said they must of forgot to reset it, so there goes my car for another 30mins or so. Later that evening around 11pm, my engine light comes back on. I went 3 times to this dealer in one week and now they found something else wrong and unfortunately warranty doesn't cover it. Doesn't it really take 3 xxxx times to find that problem!? why couldn't they find that out the first time I brought it in!!! Lazy to do your job complete or what? On top of that, all those times I never received a call from the dealer about the status of my car. I always called and the person that helped me would never answer. I left about 3 voicemails until I had to leave early to work and drive down there. Very unprofessional. If it's suppose to be good service, why not call instead of sending a text! First and last time I ever go here! Should of gone to Lakewood Chevrolet like I always do!!! More

Great experience Visited Penske Chevrolet to look at their 2016 C7R corvette. I was met by a very pleasant young man named Marcos Escobar. Marcos was kind and helpf Visited Penske Chevrolet to look at their 2016 C7R corvette. I was met by a very pleasant young man named Marcos Escobar. Marcos was kind and helpful answering questions I had. I actually just came to look at the car knowing that there were only 500 of these sold in the US I didn't think it would be possible for the little yellow bad boy to be parked in my garage a week later. Marcos went above and beyond and even drove to my home to personally deliver the car cover and trickle charger that I left at the dealership. Professional, caring, helpful and kind are a few words that come to mind. In fact, Marcos is actively looking for used tahoe for my daughter's fiance. Marcos and Penske has won my business. Thank you guys for a great car buying experience! More

New purchase Easy sales experience. Friendly service from Alex Moreno. Asked many questions and he was able to help us choose the right vehicle and color. Just Easy sales experience. Friendly service from Alex Moreno. Asked many questions and he was able to help us choose the right vehicle and color. Just went through the required paperwork afterwards. Very happy with new car! Thanks Alex More

Great Very courteous salesperson, they don't pressure you. He was very helpful choosing my truck ,gave me many options and answered every question we had Very courteous salesperson, they don't pressure you. He was very helpful choosing my truck ,gave me many options and answered every question we had . He was very friendly More

Awesome service! My experience at Penske was great! I went into get a used car but ended up coming out with a brand new 2017 car for an amazing price! Quickest process My experience at Penske was great! I went into get a used car but ended up coming out with a brand new 2017 car for an amazing price! Quickest process I have ever seen with purchasing a car! Thanks Tamer Gayed, excellent service! More

Non-functioning temp gage and A/C issue resolved Went in with a temp gage stuck at Cold and the air conditioning not working. Expected the worst. Stephen Serrano was my service advisor. The dealer fo Went in with a temp gage stuck at Cold and the air conditioning not working. Expected the worst. Stephen Serrano was my service advisor. The dealer found the problem to be a defective engine coolant thermostat housing. We agreed on a fair price for the repair and I was out and on my way the same day. In fact it was done before I expected it. I appreciate the quick diagnosis and repair. More

The best service for your chevy Ask for John Booze he gets it done and you can't help but feel like he would take care of your vehicle like if it was his own. Ask for John Booze he gets it done and you can't help but feel like he would take care of your vehicle like if it was his own. More

Great deal on a camaro Ask for Aaron Herrera, internet sales manager. He did an awesome job finding me the car I want and at a great price. Lesly Antunez helped me get the e Ask for Aaron Herrera, internet sales manager. He did an awesome job finding me the car I want and at a great price. Lesly Antunez helped me get the extended warranties and alarm at a great price. I am more than satisfied with my vehicle and the service I received from the people of Penske Chevrolet of Cerritos. Buy your Chevy here!!! More

Corvette Service / Purchase Bought my corvette here, excellent customer service, communication, & patience. I take my vette here for its oil changes & anything else maintenance-r Bought my corvette here, excellent customer service, communication, & patience. I take my vette here for its oil changes & anything else maintenance-related. Carlos Ontivares is usually the guy that helps me out & goes the extra mile every time. More

Great buy! I'm really glad I chose a Chevrolet Silverado- this truck has everything I need in a recreatonal minded option. I also want to thank: Aaron Herrera I'm really glad I chose a Chevrolet Silverado- this truck has everything I need in a recreatonal minded option. I also want to thank: Aaron Herrera of Penske Chevrolet of Cerritos, for his assistance in the finaling touches. More