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Penske Chevrolet Of Cerritos

Cerritos, CA

4.4
1,750 Reviews

18605 Studebaker Rd

Cerritos, CA

90703

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1,750 Reviews of Penske Chevrolet Of Cerritos

October 09, 2024

I did a survey in the past. But I think does not matter my opinion . Never got an answer. More

by JCRZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
Oct 10, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I would like to learn more about your experience with us and the quality of communication that you have encountered. We pride ourselves on the high-quality standards we maintain here at Penske Chevrolet of Cerritos, and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 09, 2024

Leslie and Hellen were the best. They helped me out so much and were extremely efficient. These two girls deserve a raise. Thank you to them both More

by AME12REY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie and Hellen , Barun Afkhamnejad
Oct 09, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with our team at Penske Chevrolet of Cerritos. We're grateful for your kind words and support.

October 08, 2024

Had to wait for longer than 30 to get back my car although I was told it was ready! Had to chase around the rep to check if she had gotten my car delivered to the driveway however chisme was better More

by NESTOR.FRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Check my service receipt nestor.franco@hotmail.com
Oct 09, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss the price of the repairs performed by our Service Team, as well as the overall level of customer care that you have received. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 08, 2024

Excellent customer service! From the moment we pulled into the lot we were greeted and everyone answered any questions we had. More

by alexandra_danielle22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
Oct 09, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos is very grateful for your kind words. We appreciate having had the chance to assist you. Drive safely.

October 08, 2024

The purchase process went well. I would recommend them to friends and family. Always helpful More

by JOAHANNASCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash
Oct 08, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for recommending Penske Chevrolet of Cerritos. Feel free to reach out if there's anything else we can assist with.

October 05, 2024

Terrible customer service. Our service rep was dreadful. Rude and tried to be the mechanic. More

by KATHERINE.0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Cornejo
Oct 06, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss the level of customer service and professionalism you received from our Service Team. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 05, 2024

I always bring my car here for service. It's always a good experience, regardless of the good or bad news I get regarding my car. I always work with Shania Barnes. Nothing against the other More

by SHREK28465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Oct 05, 2024 -

Penske Chevrolet Of Cerritos responded

It's wonderful to hear about your positive service experiences here at Penske Chevrolet of Cerritos. Our team appreciates your trust, and we're glad you're consistently satisfied with our service.

October 04, 2024

I had a fantastic experience working with Robert Bauer at Penske Chevrolet of Cerritos. He was incredibly professional and responsive to all of our needs. Robert’s attention to detail and commitment to custo More

by miguel.leon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
Oct 04, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your feedback about our team at Penske Chevrolet of Cerritos. It's rewarding to hear that their professionalism and responsiveness made such a positive impression on your visit. Wishing you all the best with any future needs as well.

October 04, 2024

At least 5 people greeted me when I arrived on the lot with my car for service. Waiting time took less time then 2 hrs to fix door handle. Happy with everyone, and thank you Shania. More

by MILLIEMARINKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shinia
Oct 04, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with our team at Penske Chevrolet of Cerritos. We appreciate your kind words and look forward to serving you again.

October 04, 2024

I made my appt and received service the same day. The service was fast and my service rep was courteous. More

by DAVIS_K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Oct 04, 2024 -

Penske Chevrolet Of Cerritos responded

We're pleased to hear about your positive service experience at Penske Chevrolet of Cerritos. We look forward to serving you again.

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