
Penske Chevrolet Of Cerritos
Cerritos, CA
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1,750 Reviews of Penske Chevrolet Of Cerritos
Andy was professional, knowledgeable, and incredibly thoughtful as he walked me through the entire deal. He made sure I had all the information I needed and made the process smooth from start to finish. thoughtful as he walked me through the entire deal. He made sure I had all the information I needed and made the process smooth from start to finish. Keaon was just as informative and professional—both of them were truly a pleasure to work with. I can’t wait to return after my two-year lease and hopefully see them both in upper management! I absolutely love my new car, and everyone at the dealership made the experience even better. The staff were all friendly and accommodating—someone even brought coloring pages and crayons for my kids, and they were more than happy to help me find the restrooms and vending machines. This is hands down the best place in Cerritos Auto Square! More
I’d like to say that Felipe has to be the best salesman on the lot. Not only was he friendly and polite but he was NOT pushy nor did he lie to us. He was genuine and that’s not easy to come by. Lesly from on the lot. Not only was he friendly and polite but he was NOT pushy nor did he lie to us. He was genuine and that’s not easy to come by. Lesly from finance was also a good genuine person. She made the signing process easy and painless. Although she did win a game of rock, paper, scissor that costed me an extra $25 per month (extra security on our new truck) But it’s ok, it doesn’t hurt to get extra protection. I’m still on the fence about Baron, the finance manager. After all is said and done, he was a little shady and misleading. I guess he’s in the right business for that. All in all, I would recommend this dealership to friends as long as they go in with a pre approval letter to avoid the finance guy and buy the car from Felipe. More
Initially, the experience was good, but it took a turn for the worse when they incorrectly registered my car in the wrong state. Despite my efforts to get them to fix the issue, they were unable to resolv for the worse when they incorrectly registered my car in the wrong state. Despite my efforts to get them to fix the issue, they were unable to resolve it, leaving me with no choice but to pay over $1,000 extra to correct the mistake. Very disappointing and frustrating experience. More
Penske Chevrolet of Cerritos was amazing! It was a bit of a drive for me from where I live and it was definitely worth it. Nicola and Barun were a pleasure to work with. They both exceeded a It was a bit of a drive for me from where I live and it was definitely worth it. Nicola and Barun were a pleasure to work with. They both exceeded all expectations. Nicola was so kind and went the extra mile to help me get exactly what we were looking for. Barun was extremely helpful and kind as well. They have a great selection of vehicles and the best staff. I will definitely refer them to anyone who is looking for a new or used car. More
Hien was very helpful as well as the rest of the staff who helped me while I was there, process was seamless and I left with the truck I wanted! who helped me while I was there, process was seamless and I left with the truck I wanted! More
I brought my car in because the check engine light was on. My service advisor, Anthony Nunez was helpful when he took my car in. They found the problem and Anthony ordered the part which came in within on. My service advisor, Anthony Nunez was helpful when he took my car in. They found the problem and Anthony ordered the part which came in within two days. Anthony called me to scheduled an appointment. When I returned to have the part installed, I left the car and he texted me when the work was completed. During my interaction with Anthony, he communicated all the time when the car was at the service dept. I find that refreshing in a time when customer service is a low. Kudos to Anthony at the Penske Chevrolet team of Cerritos. More