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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
758 Reviews

758 Reviews of Penske Chevrolet Of Cerritos - Service Center

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March 08, 2024

EXCELLENT CUSTOMER SERVICE. OSCAR VALDIVIA HAS ALWAYS BEEN VERY HELPFUL, PROFESSIONAL AND KIND EVERY TIME I HAVE NEEDED HIS ASSISTANCE IN MY LEASING JOURNEYS. EVERYONE AT More

by MARCELAFA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : OSCAR VALDIVIA----FIVE START
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your praise and look forward to serving more car leasing needs at Penske Chevrolet of Cerritos. Your recommendation means a lot to us, thank you. Our team cherishes the trust you've put in our abilities.

March 07, 2024

Adrian Martinez was as always amazing. He went above and beyond to accommodate my needs. More

by APANTOJA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates your feedback. We're pleased to hear that our team exceeded your expectations with the service provided. Thank you for trusting us with your needs.

March 04, 2024

Pricey fees but excellent customer service from Shania. I will likely return for future services. More

by ADP25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're grateful for your feedback. We understand the cost concerns but are glad our team's excellent service gives you a reason to choose Penske Chevrolet of Cerritos again. Rest assured, we strive to provide value in every interaction.

March 02, 2024

Richard is quick to return calls and is very knowledgeable about the products offered at the dealership More

by Kristie Nolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

It's great to see that our team at Penske Chevrolet of Cerritos was able to provide you with the assistance needed. We pride ourselves on offering comprehensive product knowledge, so your feedback is highly appreciated.

March 01, 2024

Felipe is great, needs a huge raise so yeah give him a ginormously huge raise More

by MBRANSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about our team at Penske Chevrolet of Cerritos. We value their hard work and commitment to customer satisfaction. Your feedback is valuable in helping us ensure high-level service remains a priority.

March 01, 2024

Adrian Martinez Service advisor was great that’s were I’m putting the 3 star rating Technician on other hand they don’t care about getting the exterior of the car dirty with oil More

by EDUARDO.85.CHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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March 01, 2024

Service was good and my person in charge was very helpful to me . No complaints More

by ZERTUCHEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name in the service dept
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're pleased that our team at Penske Chevrolet of Cerritos could provide effective service. It's reassuring to know you had a satisfying visit with no issues. Thank you for sharing your thoughts.

February 27, 2024

David was very nice and explained everything I needed clearly. He also honored the coupon that penske sent me which saved me a lot. More

by APRILSANDYROSERAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Canche
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about the level of guidance offered by our team. At Penske Chevrolet of Cerritos, we value customer satisfaction and are glad to hear you benefitted from our coupon scheme. Thanks for sharing your experience.

February 27, 2024

Always complete service on time and within quote. Knowledgeable service folks. David is very dependable. More

by KDUNCANMSLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad you value the timeliness and expertise of our team at Penske Chevrolet of Cerritos, including our dependable staff. Thank you for your 5-star rating.

February 25, 2024

I was able to take our car the same day I called for service. Due to my husband being handicapped, it worked out well. More

by MELBA1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Cornejo / Service Dept
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Feb 25, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your review. Our team at Penske Chevrolet of Cerritos strives to provide timely service, especially in situations like yours. Thank you for entrusting us with your car needs.

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