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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
760 Reviews

760 Reviews of Penske Chevrolet Of Cerritos - Service Center

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November 10, 2023

I am a repeat customer of Penske Chevrolet for whenever my corvette disappoint me. ADRIAN MARTINEZ is always friendly and helpful, and his customer service is outstanding. I’ve recommended them to all my More

by JAVIER4121989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian martinez
Report | Print
Nov 11, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you very much for trusting us here at Penske Chevrolet of Cerritos with your Chevrolet Corvette. We are glad to learn that our Service Team is always helpful and provides you with excellent customer service. It is such an honor to receive your 5-star review and recommendation and if there is anything else that we can do to assist you, please feel free to let us know.

November 08, 2023

The staff is great fthey also have fast service and also great customer service will keep coming. More

by KEROPPI7878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania and the rest of the staff are great.
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Nov 08, 2023 -

Penske Chevrolet Of Cerritos responded

We are thrilled to learn that our team provided you with fast service during your visit to Penske Chevrolet of Cerritos. Thank you for bringing your business to us and taking the time to leave us an excellent review. Please don't hesitate to contact us with any questions or concerns.

November 08, 2023

Great service, event though I didn’t have an appointment my car was services in a shot time More

by Hector_galeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Report | Print
Nov 08, 2023 -

Penske Chevrolet Of Cerritos responded

Hi, we are delighted to know that our Service Team was able to assist you in a timely manner, and provided a great experience during your visit. Thank you for leaving us this amazing feedback and 5 stars. We’re glad you came in, and we appreciate your business at Penske Chevrolet of Cerritos.

November 08, 2023

It’s nice they welcome you with open arms and they make sure you leave satisfied More

by DOMINIQUEHARTMAN0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Penske Chevrolet Of Cerritos responded

Hi, we are glad to read that our Service Team was welcoming, and provided a satisfying experience during your visit. Thank you so much for the kind feedback and 5 stars. It is great to know that you enjoyed working with our team at Penske Chevrolet of Cerritos, and we hope to see you again in the future.

November 07, 2023

Slow service and customer service never returns call or emails in regards to questions and concerns More

by BONNIEMAYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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November 06, 2023

Adrian Martinez was professional, friendly, and helpful. He took my vehicle in without an appointment. More

by JCOVARRUBIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Penske Chevrolet Of Cerritos responded

Hello. Thank you for the 5-star review. We are delighted to learn that our Service Department was professional, friendly, and helpful. If you ever need future assistance, we are more than happy to help at Penske Chevrolet of Cerritos. Take care.

November 06, 2023

Service courteous/fast but wheel alignment not satisfactory. Went elsewhere to have work done correctly. More

by GSHILL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Nov 07, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos, and am glad to know that your experience was courteous and fast. I would, however, like the opportunity to discuss the level of service you received from our Service Team regarding your wheel alignment. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

November 04, 2023

I purchased the trailer package and did not receive the wire harnesses. No one seems to care. More

by mde04
Recommend Dealer
No
Employees Worked With
Anthony Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the level of customer care you received from our Sales Team regarding the wire harnesses you purchased with your trailer package. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

November 04, 2023

I was able to make a Sam’s day appointment and tie service was quick. More

by HALLER00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Report | Print
Nov 05, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we are glad to know that our Service Team was able to assist you in a timely manner during your visit. Thank you so much for the positive review and 5 stars. We hope to see you at Penske Chevrolet of Cerritos again in the future, and we’re glad you came in.

November 04, 2023

Facility was very clean and the service advisor Adrian Martinez was very knowledgeable, friendly, helpful, and listening to my concerns. Work was done within said timeframe. More

by SKESQUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Report | Print
Nov 05, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for taking the time to appreciate our building, and leaving us this wonderful five-star feedback. We are glad to read that our Service Team was very knowledgeable, friendly, helpful, attentive, and on time during your visit. We appreciate your business at Penske Chevrolet of Cerritos, and please feel free to reach out to us for any assistance.

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