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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
758 Reviews

758 Reviews of Penske Chevrolet Of Cerritos - Service Center

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March 11, 2025

No one called to provide update on car. I came before 5 and service person could not attend to me as they were in rush to go home. More

by SILENTTARZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Mar 12, 2025 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss the level of communication and customer care that you received from our Service Team about your vehicle. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

March 09, 2025

The service department is awesome ! Very friendly personnel unlike the sales department that will bury inside a car or truck just to make a buck. The sales people are lazy and can’t eve More

by PENNYJOHN965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your thoughts. We're pleased to know you're happy with our service department, but please reach out to us directly so we can improve other aspects of your experience here at Penske Chevrolet of Cerritos.

March 06, 2025

Good dealership. Capable people. Always courteous and explain things thoroughly. I will be back with my equinox ev More

by 3m3609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
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Mar 06, 2025 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback about our team's service at Penske Chevrolet of Cerritos. Thank you for choosing us and sharing your experience with the Equinox EV.

March 04, 2025

Thank you for timely service and all the work. Someone helped me right away and finishing up was smooth too. More

by SAM.SHPARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Mar 05, 2025 -

Penske Chevrolet Of Cerritos responded

We're glad to hear you had a smooth experience with us at Penske Chevrolet of Cerritos. We appreciate your kind words and hope everything continues to go well for you.

March 01, 2025

My service writer Pavel was very helpful and informative for the problem I had with my vehicle More

by TWNCAMRDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Rivera
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Mar 01, 2025 -

Penske Chevrolet Of Cerritos responded

Great to hear our team provided helpful and informative service. Thanks for choosing Penske Chevrolet of Cerritos.

March 01, 2025

Pavel has very good communication and work was performed timely. Best local chevy service department I’ve worked with. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Rivera
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Mar 01, 2025 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words and trust in Penske Chevrolet of Cerritos. Your feedback drives us to maintain the quality of our service department. Thank you for choosing us as your local Chevy service provider.

February 28, 2025

Did not try to push unneeded work, inspection was quick and they hit all the key points More

by JAMES.M.DUFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with the inspection at Penske Chevrolet of Cerritos. Take care and safe driving.

February 26, 2025

Great customer service, very helpful and professional. Got the deal I was looking for! Definitely recommend. More

by TOMMYFLEYTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mario George
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Feb 26, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for recommending Penske Chevrolet of Cerritos. I'm glad to hear our team provided the service you were looking for.

February 25, 2025

Started with 2023 Stingray moved up to E-Ray 2024. Love the car They made it happen. Looking forward to receiving my 3rd and final corvette the zr1 c8. More

by mblong1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Penske Chevrolet Of Cerritos responded

We appreciate your loyalty to the Corvette family at Penske Chevrolet of Cerritos. Enjoy driving your 2024 E-Ray and take care until that ZR1 C8 is ready for you.

February 23, 2025

Good and fast service and the worker was really respectful and not pushy what’s so ever More

by GJOATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
Feb 24, 2025 -

Penske Chevrolet Of Cerritos responded

Thanks for the kind words. We appreciate your feedback about our team at Penske Chevrolet of Cerritos. Take care.

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