Penske Chevrolet Of Cerritos - Service Center

Felipe Cornejo was my contact at Penske and he told me what the mechanic found, and I said get it taken care of. He was Very Pleasant to work with. When i come back for other service I will request him. A what the mechanic found, and I said get it taken care of. He was Very Pleasant to work with. When i come back for other service I will request him. After I got my car back, I was so Pleased as it drove just like when I bought it at Penske back on 03/31/12 More

Service Department clean and welcoming. Employees were helpful The oil change took a bit longer than I would have preferred but the work was performed to standard. Employees were helpful The oil change took a bit longer than I would have preferred but the work was performed to standard. More

I am a little disappointed that Chevrolet stopped including complementary tire rotation with an oil change. They charged me extra and this is the first time in over a decade of going to Chevrolet dea including complementary tire rotation with an oil change. They charged me extra and this is the first time in over a decade of going to Chevrolet dealerships. More

Everything that was promised was done and completed even faster than promised. Very satisfied with the service center. faster than promised. Very satisfied with the service center. More

Not good at all. I had always felt that my tires were not being rotated as was stated on my past invoices. This time I marked my tires and I discovered that the tir I had always felt that my tires were not being rotated as was stated on my past invoices. This time I marked my tires and I discovered that the tires were not rotated! Told the advisor and the cost of the oil change/tire rotation was refunded. But now I question if the actual oil changes were ever done. Not cool. If you guys are doing this to me, how many other customer are you cheating??? More

service is fast this time. . very accommodating and answer all questions i have. service is satisfied. . very accommodating and answer all questions i have. service is satisfied. More

Luz Aparicio is an outstanding service advisor. The car was ready and waiting at the time promised. The car was ready and waiting at the time promised. More

No muss, no fuss; drove up, dropped my car off and was called within the day to pick it back up. Would definitely go back. called within the day to pick it back up. Would definitely go back. More

Went in for an oil crank shaft leak and I found out this was common with Chevy Colorado’s . Why wasn’t there a recall issued? Also, after getting my car back, the front end needed a realignment. Ther was common with Chevy Colorado’s . Why wasn’t there a recall issued? Also, after getting my car back, the front end needed a realignment. There was nothing wrong with my alignment prior to taking it in for services. More

I had an unexpected big repair on my traverse. Fransisco was so nice. He explained everything to me, helped get me a rental car and kept me updated through the whole process! I couldn’t be more gr Fransisco was so nice. He explained everything to me, helped get me a rental car and kept me updated through the whole process! I couldn’t be more grateful. I will definitely stick with this dealership and refer all my family and friends. Thanks again Penske! More