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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
758 Reviews

758 Reviews of Penske Chevrolet Of Cerritos - Service Center

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May 27, 2023

Adrian did an excellent Job. I was satisfied with Adrian's professionalism consulting with the repairs on my silverado More

by KEVINDEWINDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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May 28, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for your outstanding review! We understand that the Service Team at Penske Chevrolet of Cerritos did an excellent job, and we're glad you were satisfied with their professionalism while consulting on the repairs for your Chevrolet Silverado. Your satisfaction is our priority, and we appreciate your feedback. Please don't hesitate to reach out if you have any further needs or questions. Thank you for choosing us!

May 26, 2023

Excellent! In and out super fast. Adrian did an excellent job!! Well done Cerriotos team More

by DAV.GRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian M
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May 28, 2023 -

Penske Chevrolet Of Cerritos responded

Everyone here at Penske Chevrolet of Cerritos is so pleased by your rating and review. Our Service Team is always committed to providing excellent and timely service. Thank you for the feedback!

May 26, 2023

Amazing Service! Would definitely go back! Treated very well, Absolutely Love the environment, very well kept! More

by mya2kids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David,
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May 27, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for leaving us this wonderful 5-star review. It makes us so happy to know that you received amazing service and were treated well, and that you enjoyed the environment of our dealership as well. Thank you for also pointing out it was well-kept! Please feel free to let us here at Penske Chevrolet of Cerritos know if we can be of any further assistance.

May 25, 2023

Everything was great, but the only thing I don’t like was we had to pay for own coffee lol More

by SIMONSALAS943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
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May 26, 2023 -

Penske Chevrolet Of Cerritos responded

Hello and thank you for taking the time to share your feedback and give us five stars here at Penske Chevrolet of Cerritos. Please do not hesitate to reach out to our team if you need further assistance.

May 25, 2023

I've recently went to have a minor repaired done, but the squeaking noise is still there. I felt like the car has parked there, but nothing has been done to fix the noise. Other than that, the oil changed w More

by SOKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
May 27, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback and positive star rating regarding your recent visit here at Penske Chevrolet of Cerritos. Given the opportunity, I would like to discuss the noise in question. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

May 25, 2023

I'm good, I'm satisfied, I'm pleased. .. I'm good, I'm satisfied, I'm pleased... More

by MRMOONEY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, and thank you for your positive review and 4-star rating. We're happy to read that you were satisfied and pleased with your experience here at Penske Chevrolet of Cerritos, and feel free to let us know how we can earn that fifth star in the future. We are always here to help.

May 24, 2023

Good service very generous so pleasant like no other dealer gave us such a good service and specially so friendly More

by KHLOE.CRIS423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Penske Chevrolet Of Cerritos responded

Our team here at Penske Chevrolet of Cerritos is proud to read that you had a great and pleasant experience with us. Please feel free to contact us again if we can do anything else to assist you.

May 24, 2023

Staff is always very pleasant and professional. Wait time is always fast. Staff is very knowledgeable and helpful. More

by MARCI9298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
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May 24, 2023 -

Penske Chevrolet Of Cerritos responded

Hello and thank you for taking the time to leave a 5-star review for us at Penske Chevrolet of Cerritos. We're happy we could meet your expectations! Our team is available should you require any extra help.

May 23, 2023

Effortless check in with a friendly helpful tech, advised me of my trucks needs and was on my way. More

by RESCUEBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Report | Print
May 24, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Penske Chevrolet of Cerritos wants to thank you for your kind words and review. It's great to read that our Service Team provided a friendly, helpful, and informative visit for you. We are always happy to help.

May 19, 2023

Luz Aparicio was excellent! She met me on the service drive at my appointment time and provided prompt information and explanations to my questions. More

by JDLTAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Aparicio
Report | Print
May 20, 2023 -

Penske Chevrolet Of Cerritos responded

Hi, thank you for taking the time to leave us this 5-star review. It makes us delighted to learn that our Service Team met you at your appointment time and promptly gave you information on the service you received, as well as answered the questions you had. Thank you so much for choosing to visit us here at Penske Chevrolet of Cerritos and you are more than welcome to visit us if you need any further assistance.

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