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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
758 Reviews

758 Reviews of Penske Chevrolet Of Cerritos - Service Center

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May 19, 2023

this dealership was hospitable in their service and would like to thank them for guiding our purchase More

by LDREW22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Slavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

Penske Chevrolet Of Cerritos responded

We are excited to read that our Sales Team was hospitable and guiding ensuring you had an enjoyable experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Penske Chevrolet of Cerritos.

May 18, 2023

Excellent customer service, efficient service, and timely service. Very professional from beginning to end. Consider providing a courtesy car wash with service. More

by ABURGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
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May 19, 2023 -

Penske Chevrolet Of Cerritos responded

It sounds like you had a very efficient five-star experience with our Service Department. Thank you for bringing your vehicle to us at Penske Chevrolet of Cerritos and we look forward to servicing your car again when needed.

May 18, 2023

I like this dealership because their staff it’s friendly and their work it’s done in a professional manner!! More

by MAYNEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabor
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May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello MAYNEILL, we are excited to read that our team was friendly and professional ensuring you had a great experience. Thank you for your positive review. We are here if you need any further assistance.

May 17, 2023

Friendly staff. Angel was a great help on helping me get the best deal for my chevy Camaro More

by Leslie Mireles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Financial department- forgot his name , Angel Rivera
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May 18, 2023 -

Penske Chevrolet Of Cerritos responded

Leslie, we are honored you took the time to leave us a five-star review. It makes us happy to know that our friendly Sales Team was a big help in getting you the best deal for your Chevrolet Camaro. Thank you for choosing Penske Chevrolet of Cerritos and have a wonderful day.

May 15, 2023

My first time coming to get service on my vehicle and it was a very pleasant experience. My advisor Shania was wonderful and explained everything. Thanks for your help will be returning soon. More

by SONDRA.VELASQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
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May 15, 2023 -

Penske Chevrolet Of Cerritos responded

Hello Sondra. We are so glad to learn that your first service experience here was pleasant and that our Service Team could explain everything wonderfully. We are excited to see you back here at Penske Chevrolet of Cerritos with your future automotive needs.

May 14, 2023

Fast service, Shania was there to meet me when I arrived. Quickly serviced the truck and got me on my way More

by ERICHALEY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
May 15, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for taking the time to share your experience with our Service Team. We are happy to see they were welcoming and provided efficient service. Thank you for trusting Penske Chevrolet of Cerritos with the service of your truck. Let us know if there is anything else we can help you with.

May 12, 2023

Excellent customer service and good job with repairing my car and performing the recall service. More

by GENENAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 19, 2023 -

Penske Chevrolet Of Cerritos responded

We are glad you enjoyed great customer service working with our Service Team at Penske Chevrolet of Cerritos. Thank you for your excellent review and for trusting us with your vehicle. We are here if you need any further assistance.

May 11, 2023

Shania was professional, honest and went out of her way to communicate what they were doing and the time frame it would take. More

by TJSCIACCA
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
May 12, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for the great rating and review. We are happy to see our Service Team at Penske Chevrolet of Cerritos was very professional and honest and provided updates on the services needed. We thank you for your business.

May 12, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for the great rating and review. We are happy to see our Service Team at Penske Chevrolet of Cerritos was very professional and honest and provided updates on the services needed. We thank you for your business.

May 12, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for the great rating and review. We are happy to see our Service Team at Penske Chevrolet of Cerritos was very professional and honest and provided updates on the services needed. We thank you for your business.

May 11, 2023

Super easy process, friendly knowledgeable pleasant staff! My rep informed me every step of the way and I was able to process my payment through a link send directly to my phone via text. More

by NBLOUNT0089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Martinez
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May 12, 2023 -

Penske Chevrolet Of Cerritos responded

Our Sales Team at Penske Chevrolet of Cerritos appreciates you taking the time to leave us this wonderful review. We are ecstatic to know that you had such a pleasant experience with us.

May 12, 2023 -

Penske Chevrolet Of Cerritos responded

Our Sales Team at Penske Chevrolet of Cerritos appreciates you taking the time to leave us this wonderful review. We are ecstatic to know that you had such a pleasant experience with us.

May 12, 2023 -

Penske Chevrolet Of Cerritos responded

Our Sales Team at Penske Chevrolet of Cerritos appreciates you taking the time to leave us this wonderful review. We are ecstatic to know that you had such a pleasant experience with us.

May 12, 2023 -

Penske Chevrolet Of Cerritos responded

Our Sales Team at Penske Chevrolet of Cerritos appreciates you taking the time to leave us this wonderful review. We are ecstatic to know that you had such a pleasant experience with us.

May 12, 2023 -

Penske Chevrolet Of Cerritos responded

Our Sales Team at Penske Chevrolet of Cerritos appreciates you taking the time to leave us this wonderful review. We are ecstatic to know that you had such a pleasant experience with us.

May 10, 2023

I like that I can get a same day appointment. Very staff are very polite and helpful. More

by NORCORONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Report | Print
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for your positive review. We are happy our Service Team at Penske Chevrolet of Cerritos was both polite and helpful during your visit. We thank you for your business and we are here if you need any further assistance.

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