Penske Chevrolet Of Cerritos - Service Center

Professional and helpful. I will always ask for Pavel. Just an FYI though. Let the Manager and the folks who answer the phone if the service advisory is scheduled in. I I will always ask for Pavel. Just an FYI though. Let the Manager and the folks who answer the phone if the service advisory is scheduled in. I went in last month and Pavel was out sick. I left messages on his voice mail as well as the Manager and didn't get a call back. No one could tell me anything including the Manager. When I called back the third time at 4pm I spoke the the Manager and he took care of the problem. More

Adrian really took care of me. He got me my rental car with a little wait and even helped me buff off a scratch on my car. He was consistent and precise with his communication. He He got me my rental car with a little wait and even helped me buff off a scratch on my car. He was consistent and precise with his communication. He also has a very kind of professional demeanor. More

Professional & friendly atmosphere. Adrian is always very attentive & takes good care of us. Excellent service all around. Adrian is always very attentive & takes good care of us. Excellent service all around. More

They were very straightforward with what I needed and did not need. The price was somewhat high for the work but they used every discount they could to get me the best price. not need. The price was somewhat high for the work but they used every discount they could to get me the best price. More

Felipe was excellent and took great care of me. He kept me informed along the way and and updated as the insurance company took its sweet time approving supplemental repairs. I highly recommend Fel He kept me informed along the way and and updated as the insurance company took its sweet time approving supplemental repairs. I highly recommend Felipe as your trusted Service Advisor when you visit. More

Always consistent, friendly, and efficient. I only come to Penske Cerritos for my oil changes. I only come to Penske Cerritos for my oil changes. More

Great service from representative. She kept me informed of the work required, progress and cost. She kept me informed of the work required, progress and cost. More

They released our vehicle without checking exterior lights and found out the headlights and break lights were not working and when I reported to the service adviser, she mentioned that was not our comp lights and found out the headlights and break lights were not working and when I reported to the service adviser, she mentioned that was not our complaint when we sent the vehicle. It a safety matter and part of itemized invoice that they performed multiple inspection that includes exterior lights. More

The service representative was very precise in his explanation of the problem with my car’s backup camera. He kept me informed about all the protocols needed to make sure the warranty coverage was met explanation of the problem with my car’s backup camera. He kept me informed about all the protocols needed to make sure the warranty coverage was met. Very satisfied! More

Great experience. Have been using this dealership for many years for service and vehicle purchases. Have been using this dealership for many years for service and vehicle purchases. More