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Penske Chevrolet Of Cerritos - Service Center
Cerritos, CA
758 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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758 Reviews of Penske Chevrolet Of Cerritos - Service Center
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Verified Customer
April 16, 2023
Friendly, professional, and expert service. Shania is great at communicating and explains everything well. Will continue coming here for services. Shania is great at communicating and explains everything well. Will continue coming here for services. More
by ALMAVRAMIREZ
Employees Worked With
Shania service dpt
April 12, 2023
This service person and dealership went beyond excellence i never have received such treatment from any dealership. Felipe Cornejo was very professional and kept me informed all the time about my vehicle. I i never have received such treatment from any dealership. Felipe Cornejo was very professional and kept me informed all the time about my vehicle. I will tell all my friends about your excellent dealership and their great employees More
by SALFLORES
Employees Worked With
Felipe cornejo
April 12, 2023
Always pleasant and friendly and very helpful and efficient would recommend your dealership service department to all my friends efficient would recommend your dealership service department to all my friends More
by MANCTA.60
Employees Worked With
Other Employees :
Cynthia Jefferson, Geoff Mallard, Thomas Navarette, Sam Nachawati, Sean Weaver, Catherine Sommerville
June 09, 2020
I bought my 2017 Silverado truck, I took it in for diagnostic because I concern about the starter. The service Manager name is Faigh told me if I agree to fix the problem than the diagnosis fee will b diagnostic because I concern about the starter. The service Manager name is Faigh told me if I agree to fix the problem than the diagnosis fee will be waived or I will be charged $150. Find out later it wasn’t the starter instead it was the battery. They charged $160 for 5 min works to change the battery out. This is a Riffs off in my book. I will NEVER NEVER NEVER BRING MY TRUCK BACK TO PENSKY CHERVOLET IN CERRITOS CA AGAIN. More
by Dinhtung0402
Employees Worked With
Faigh as the manager
April 17, 2019
Great Job! Great service overall. Customer Service @ it’s best. I needed work done on my 2019 suburban which was going to take more than 7 hours took the shuttle Great service overall. Customer Service @ it’s best. I needed work done on my 2019 suburban which was going to take more than 7 hours took the shuttle service to the mall. Everyone was so helpful and nice. One thing the dealership might want to invest in for customers waiting for their vehicle is completely coffee. Every car I have owned I get my oil change @ the dealer and every other dealer has completely Starbucks coffee machine. that would be nice. More
by BigRib
Employees Worked With
Richard and Carlos
December 28, 2017
Recall service John does a good job I would recommend him to all he is friendly and knows what he is doing it was a pleasure to meet him John does a good job I would recommend him to all he is friendly and knows what he is doing it was a pleasure to meet him More
by Mike r
Employees Worked With
John booze, Cynthia Jefferson
December 14, 2017
Service of 2017Malibu I have loved doing business with Penske Chevrolet's service dept for the last 5 yrs. Carlos Olivares was very professional in handling my needs. He d I have loved doing business with Penske Chevrolet's service dept for the last 5 yrs. Carlos Olivares was very professional in handling my needs. He demonstrated his knowledge as to what I needed on this service and what I would need on my next service. Having this information helps me plan my finances. More
by Marie70
Employees Worked With
Carlos Olivares
