Penske Chevrolet Of Cerritos - Service Center

Corvette Service / Purchase Bought my corvette here, excellent customer service, communication, & patience. I take my vette here for its oil changes & anything else maintenance-r Bought my corvette here, excellent customer service, communication, & patience. I take my vette here for its oil changes & anything else maintenance-related. Carlos Ontivares is usually the guy that helps me out & goes the extra mile every time. More

A no hassles service visit Brought my 2016 Colorado in for service and met John Booze. He not only listened to what I had to say, he researched my concerns. Assured me it wouldn Brought my 2016 Colorado in for service and met John Booze. He not only listened to what I had to say, he researched my concerns. Assured me it wouldn't be long and before I got off the phone with the wife, had a cup of coffee and sat down, he texted me I was done. What a hassle free experience. More

Completely Satisfied Carlos Olivares has explained the work that was done, provided estimated timeline, offered shuttle service, and called to inform when service was done Carlos Olivares has explained the work that was done, provided estimated timeline, offered shuttle service, and called to inform when service was done. Thanks and appreciate the service provided. More

Service I have worked with Carlos Oliveras for the past couple of times that I needed service done on my Volt. He has always given me great service in resolvi I have worked with Carlos Oliveras for the past couple of times that I needed service done on my Volt. He has always given me great service in resolving any issues with my car. Thanks Carlos. More

Service Great service always welcoming very happy and will return to service and or purchase new truck didn't have to wait for hours to get seen my truck was Great service always welcoming very happy and will return to service and or purchase new truck didn't have to wait for hours to get seen my truck was serviced washed and returned to me in 2 days good as new Thanks a lot Mr. Olivares Good Job More

great service Carlos Olivares took care of my service needs and i am very pleased Thank you hope the next visit will be just as good and easy Thank you Carlos Olivares took care of my service needs and i am very pleased Thank you hope the next visit will be just as good and easy Thank you More

EXCELLENT SERVICE START WITH EXCELLENT SERVICE ADVISOR!! Excellent Service start with Excellent Service Advisor named Robert Romero. When I took my 2012 Chevy Cruze thinking alternator was bad, he explained Excellent Service start with Excellent Service Advisor named Robert Romero. When I took my 2012 Chevy Cruze thinking alternator was bad, he explained to me that it is battery not alternator and he ran free diagnostics for me. Later he told me that alternator is good but water pump was bad; however, since it's still under warranty-he recommended it to be replaced. He knew exactly what the problem of my vehicle was before he even ran the test and was able to give me right advise. He even called and texted me to status of my vehicle even when he was off work hours. That's service!! He didn't have to let me know what was going on with my vehicle when he was off work but he still did and that "extra miles" deserve not only good reviews but applause from me. Robert Romero, you will make me go back to Penske Chevrolet Cerritos if I ever need repairs on my vehicle. Thank you, Robert and Penske Chevrolet Cerritos!! More

Unsatisfactory Service 5 1/2 hours for an oil change with an appointment. Car came back unwashed, as well. We asked for estimates multiple times, and barely received them 5 5 1/2 hours for an oil change with an appointment. Car came back unwashed, as well. We asked for estimates multiple times, and barely received them 5 1/2 hours later. One of the estimates was not even for the correct part. Poor customer service. Representatives don't care if you're satisfied. Two other equally dissatisfied customers while we were there. More

Great service The service was fast and the employees very helpful.. I would recommend this dealer to friends and family.. I will be bringing my vehicle for the next The service was fast and the employees very helpful.. I would recommend this dealer to friends and family.. I will be bringing my vehicle for the next service... More

Over priced and terrible RV service department. This place is awful! They charged me $125 just to blow smoke thru my emissions system then quoted me $900 or possibly more for a repair I had done for This place is awful! They charged me $125 just to blow smoke thru my emissions system then quoted me $900 or possibly more for a repair I had done for $200 elsewhere. Came back for a recal issue, the appointment scheduler had me come in at 7 AM and it's now 915am they haven't even started working on my rig and I got up at 5 am for no reason! NEVER coming here again! More