Penske Chevrolet Of Cerritos - Service Center

Great customer service Although we started off with a rocky relationship due to problems with the new vehicle I purchased back in 2014, staff at Penske Chevrolet Cerritos di Although we started off with a rocky relationship due to problems with the new vehicle I purchased back in 2014, staff at Penske Chevrolet Cerritos did everything possible to resolve the problems and make me a happy camper--which they did--admirably. When I take my car in for annual inspections, the service department greets me with friendly faces and offers of assistance. Yesterday, it was David Canche who greeted me, asked the reason for my visit, and completed the paperwork. He also let me know when the work was done. At other dealerships, you wait for someone to approach you, then send you in to see a service representative. They may or may not be the one to follow up with you on status of your vehicle. At Penske Chevrolet Cerritos, you know who's following up on your service. Kudos to all their staff for their amiability, knowledge, and customer service! More

Excellent Performance & excellent Team with top notch service, this is the 2nd time I bring my truck and I can honestly say that they treat it like it's persona Performance & excellent Team with top notch service, this is the 2nd time I bring my truck and I can honestly say that they treat it like it's personally their own truck from the moment it arrives until the moment it leaves. More

Service Dept. It was very easy to schedule a service appt. For an oil change the day before. Service advisor Carlis Olivares was very helpful and polite. It was very easy to schedule a service appt. For an oil change the day before. Service advisor Carlis Olivares was very helpful and polite. More

Thank you David Canche! Needed to have my front tire replaced and while there decided to do an oil change as well. The service was excellent my vehicle was completed on time Needed to have my front tire replaced and while there decided to do an oil change as well. The service was excellent my vehicle was completed on time and David arranged a ride for me to work and then a return ride back to the dealership. Couldn't have had a better experience. More

Perfection I had to replace my dashboard because it was coming undone . I set a appointment with David C and he got it replaced within hours . Amazing and fast s I had to replace my dashboard because it was coming undone . I set a appointment with David C and he got it replaced within hours . Amazing and fast service More

Faith is Great! I've had the pleasure of having Faith Fujita as my service advisor the last few times I've visited Penske Chevorlet. Faith is sincere and down to ea I've had the pleasure of having Faith Fujita as my service advisor the last few times I've visited Penske Chevorlet. Faith is sincere and down to earth; prompt and very professional. I definitely recommend Penske and Faith Fujita for Chevy service. More

Thank you! Thank you David Canche for taking care of my car yesterday. It took less time than expected and a nice plus was to see my car washed. I will return ne Thank you David Canche for taking care of my car yesterday. It took less time than expected and a nice plus was to see my car washed. I will return next time. More

good experience Thank you alejandro moreno for helping us and getting a good deal everyone was helpful and friendly good customer service and thanx for the food ?? . Thank you alejandro moreno for helping us and getting a good deal everyone was helpful and friendly good customer service and thanx for the food ?? ... we just went for service but got a good deal to trade in our Colorado More

Faith Fujita provided excellent service I had an oil change coupon so decided to try Penske Chevrolet. My service writer was Faith Fujita who got me in and out of there in record time. She c I had an oil change coupon so decided to try Penske Chevrolet. My service writer was Faith Fujita who got me in and out of there in record time. She called me when there was a concern about a faulty part on my car, and then sent the shuttle to pick me up when my car was ready. I am very satisfied with the work done and service I received. More

Helpful Faith I always enjoy making my car needs appointments early in the morning. I arrived at 7am sat. Jan 16 and right at 7am sharp, Faith Fujita greeted me. Sh I always enjoy making my car needs appointments early in the morning. I arrived at 7am sat. Jan 16 and right at 7am sharp, Faith Fujita greeted me. She attended me right away. She was cordial, quick, and had me out in 1 hour! Having an appointment always makes it easier, Faith made it pleasant. Thank you Faith Fujita and Penske Chevrolet. Regards, Salvador Salas More